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May 2024 by Matthew Muckleroy
Was in there for 10 minutes standing at the counter and they wouldn’t even look up or acknowledge me.
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January 2024 by Mr. GBC
Always helpful staff despite not having what I wanted this time. I admit I can be a bit picky! I've been shopping there for years. Highly recommended.
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November 2023 by Bill Roberts
I like it
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October 2023 by Rustin Hamann
My vehicle needed a battery replacement and I came back to my hometown NAPA after being quoted a ridiculous price by a shop in Longmont (AAMCO). $519 to purchase and install a battery?! Get outta here! A quick call to Berthoud NAPA confirmed that they had the battery I needed and that $519 was a racket.I realize full well that NAPA is a parts store and not a mechanic shop. That being said, I was helped quickly, kindly, and professionally to purchase the battery I needed (at a fair price). Furthermore, Joe took the time to come out to my vehicle in the parking lot and install the new battery. No fuss, no extra charge. Wow! I also find it noteworthy to mention that they were busy with many clients and even had a rude one on the phone. Unfazed, Joe got the job done and went the extra mile to help me get the battery in my car and make sure it started. They didn’t have to do that, but they did. This kind of service doesn’t exist most places anymore.My family has been around Berthoud for a while (a few generations, no biggie) and NAPA has always been our go-to. Today I learned why; it’s worth a bit of a longer drive to get honest, fair, straightforward, and above-and-beyond help. Next time, if at all possible, I’ll skip the pricey shops closer to home and head to Berthoud.
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September 2023 by Robert Webb
Purchased a battery online and had my wife pick it up. She said the guy couldn't figure out how to find it on his computer and she actually helped him. The kicker was he told her don't buy a truck battery here cause he can't carry it out. Holy smokes seriously, don't buy a battery here?
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July 2023 by Korey Shearer
Staff helpful. Got what I needed.
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May 2023 by sheri blockburger
Go to Napa Joe for the correct parts every time
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May 2023 by Joshua Sanchez
Jeff and Lauren stayed an extra 10 minutes after close to help me find a motorcycle battery. Jeff went the extra mile to make sure I purchased the correct products. These guys offer excellent customer service and were very patient. Thanks again guys!
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January 2023 by Scott Tefkin
Always satisfied with inventory, prices are fair. Staff knowledgeable and friendly.
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October 2022 by Saul Rivkin
Why I am routed to the national customer support number and not to my local store? I tried calling to buy parts, but I can only call to complain. Why isn't my local store number listed?
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August 2022 by Mark Tudor
Very convenient to have NAPA Auto Parts close to the house
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June 2022 by Ms. GW Davis
Lots of help available from employees. Entrance is wheelchair accessible. Don't know about restrooms.
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March 2022 by casey smith
These guys are on the ball if they don't have it they'll get it and their prices are as competitive as anywhere and their products are high quality
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November 2021 by Francis Thompson
These guys at NAPA provide all the tractor, big equipment, and farm equipment parts needed. They know their stuff about farm and big equipment parts. I have a Cat 12G grader, John Deere equipment. The other parts stores do not have the equipment parts I need.
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August 2021 by Christopher
I didn't get anything but it seems like a regular napa unknown if they run a machine shop
