9AM - 5PM
640 Co Rd 46, Berthoud“My vehicle needed a battery replacement and I came back to my hometown NAPA after being quoted a ridiculous price by a shop in Longmont (AAMCO). $519 to purchase and install a battery?! Get outta here! A quick call to Berthoud NAPA confirmed that they had the battery I needed and that $519 was a racket.I realize full well that NAPA is a parts store and not a mechanic shop. That being said, I was helped quickly, kindly, and professionally to purchase the battery I needed (at a fair price). Furthermore, Joe took the time to come out to my vehicle in the parking lot and install the new battery. No fuss, no extra charge. Wow! I also find it noteworthy to mention that they were busy with many clients and even had a rude one on the phone. Unfazed, Joe got the job done and went the extra mile to help me get the battery in my car and make sure it started. They didn’t have to do that, but they did. This kind of service doesn’t exist most places anymore.My family has been around Berthoud for a while (a few generations, no biggie) and NAPA has always been our go-to. Today I learned why; it’s worth a bit of a longer drive to get honest, fair, straightforward, and above-and-beyond help. Next time, if at all possible, I’ll skip the pricey shops closer to home and head to Berthoud.”
“Staff is always friendly and know exactly where there inventory is even without part numbers everytime im in it's always instant service and every question I have is always answered”