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September 2023 by Sara A.
I banked at this bank for over 10 years. The professionalism and customer service isn't there at all anymore. The manager of the Bennett Branch is the rudest most unprofessional person ever. She gave wrong information to me and then proceeded to scream at me because she did not want to admit her mistake. The bank is a good bank but the Bennett Branch is a unprofessional small town click.
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September 2023 by Jim Vetter
One star is more then they should get. Poor management.
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September 2023 by Lori Neuenschwander
A great local bank, I've never had an issue with them.
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August 2023 by Leland Driggs
Absolutely wonder staff, aways a pleasure to visit in the drive thru if walking into the branch!
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August 2023 by Chuck Whipple
Helpful staff and good customer service!
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July 2023 by Gwendolyn O'Neal
With the 7 years that we've been banking with them as long as we've lived out here these ladies are always friendly and knowledgeable. We walk in the door and they know what we need to do. They've become like family and I wouldn't have it any other way. They take care of us every time we're in there then we chat as well they know how to do their job quickly and safely and ask if there's anything else we need to get done before we walk out the door I would recommend this bank to anyone on the corridor that I know
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February 2023 by Trenton Irey
Unprofessional.
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August 2022 by AJ
Why would you now close the drive thru at 5pm instead of 5:30pm?Such a great option for people that work everyday until 5pm then need to deposit their checks or have other banking needs. Very inconvenient and ridiculous! This bank has been AWFUL since switching hands. You'd be much better off using any other financial institution than this one. Save yourself the time and trouble!
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July 2022 by AJW
Why would you now close the drive thru at 5pm instead of 5:30pm?Such a great option for people that work everyday until 5pm then need to deposit their checks or have other banking needs. Very inconvenient and ridiculous! This bank has been AWFUL since switching hands. You'd be much better off using any other financial institution than this one. Save yourself the time and trouble!
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January 2022 by Kawai Brown
Poor service. Horrible lack of integrity. Guaranty bank was decent. Independent is just horrendous.
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August 2020 by Netherlilly Arts
Card got blocked, i told them it was a purchase i had made, they told me they cleared it but when i tried to use my card an hour later it was declined. I wasnt able to use my card or access my money for 3 days before i could call because they closed the next day and they had to connect me to a supervisor to finally get it unblocked. I miss guaranty bank, they had the best customer service never had any issues untill this company took over. Planning to switch to a different bank ASAP
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March 2020 by Mike Garner
I was in line at the drive thru at 10 till noon on a Saturday. When I finally got to the window at 10 after 12 they said they had closed at noon and there was nothing they could do, bad service.
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February 2019 by Jessica Brie
Terrible they never can seem to give me my money. After hours of trying to figure out where my money is no one can give me a straight answer. Withdrawing all of my money Monday morning and closing my account
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February 2019 by Audrey Pulliam
I'm not even a customer here, I just have to say how impressed I am. I really don't like that when I walk into a bank will a jar full of coins, that I have to be a customer there. Guaranty didn't do that to me at all. The second I walked in they had a smile on their face, and they didn't mind helping me at all
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April 2018 by kymberly mays
The staff is always pleasant. I've been banking with them a couple years and if I could give 100 stars I would!
