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March 2024 by Michelle K.
This location is convenient. However, there's no sense of urgency here. They can help you, but you'll have to wait, because some of their bankers just want to chat instead of help customers. That said if you prefer to do your business in Spanish this is a great banking option for you!
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March 2024 by Bri V.
Terrible customer service! After waiting 30 minutes for a banker, the MANAGER approached me and said she was finishing up a transaction and would help me as soon as she was done. So instead she walks over to the tellers, starts talking to a different customer, who was NOT on the waiting list, who didn't have an appointment, and who had just walked in and proceeded to tell him that she could help him right now. She walks past me and says that she's just going to help him real quick and then she will help me. Sure enough, it wasn't quick and another banker finished before she did.
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February 2024 by Peter Borski
The WORST bank ever. 4:57pm - they are already closed. On Saturday- they are open till noon only or (11:57am)Go to CHASE instead, they are open on Saturdays till 2pm. Chase never closes its door until 5 minutes or more after posted hours
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February 2024 by Jesus M.
They have TWO ATMs , and neither one ever works. They are either down , or won't accept any deposits. Especially on Fridays! WTF
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November 2023 by Q U
I like how this place has 2 ATM's just in case one is out of money or out of order
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September 2023 by Todd Manns
No concept of customer service !!!
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August 2023 by Jeff K.
I met with Ms. Blasco and she took the time to personally help with our account. Wells Fargo has proven over and over to me that they are the best choice for our business accounts.
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June 2023 by Mohamed Elamine Maidi
I have been here today, Donna was very helpful and nice person, even 15 minutes before the end of the workday she was smiling and showing all the positivity to her clients,, thank you so much Wells Fargo for having people like Donna,
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May 2023 by lamine DZ
I have been here today, Donna was very helpful and nice person, even 15 minutes before the end of the workday she was smiling and showing all the positivity to her clients,, thank you so much Wells Fargo for having people like Donna,
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May 2023 by J.R Apóstol
Poor service Manager on duty still don't know what she is doing. Some wells fargo branches are good ..But this one definitely Not.Will never come back to this one..Hopping wells fargo train employees better.
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May 2023 by Jeff K
I had the best experience with Mirna today. Wells Fargo went above and beyond to help with our business account. I will always be a grateful customer of this branch.
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February 2023 by Jon Snow
Thank you Claudia Moore for your help and time. Excellent customer service.
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January 2023 by staci milton
My mother needed to notarize some legal documents and went to her local bank and was told that she didn't need an appointment by phone. When we got there today, we were told that we couldn't be helped because the bank rep had a 9 am appointment. We were there at 8:50 am. The bank rep told us that if the appointment was late or didn't show up that she would help us in a few minutes. Well, the bank rep's appointment showed up at 9:15 am and she saw them first. She told use that it would be another 30 to 45 minutes for a 10 minute notary job (i.e. just 3 pages). Terrible customer service! I would recommend another branch and not go to this particular location.
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January 2023 by Staci M.
My mother needed to notarize some legal documents and went to her local bank and was told that she didn't need an appointment by phone. When we got there today, we were told that we couldn't be helped because the bank rep. had a 9 AM appointment. We were there at 8:50 AM. The bank rep told us that if the appointment was late or didn't show up that she would help us in a few minutes. Well, the bank rep's appointment showed up at 9:15 AM and she saw them first. She told use that it would be another 30 to 45 minutes for a 10 minute notary job (i.e. just 3 pages). Terrible customer service and a waste of time! My poor elderly mother didn't even get the documents notarized. We went to my bank instead and it took roughly 10 minutes. I would recommend another Wells Fargo branch and to not go to this particular location.
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September 2022 by Bobby I.
This location is very annoying and frustrating. Some visits they're awesome. Other visits not so much. I tried to use the ATM upfront, but it was having an issue and took over five minutes to spit my card out. I ended up going through the teller line where it took an additional 10 minutes. 15 minutes to take out 150 bucks, not ideal. But the reason I'm doing two stars, is when I told the teller the ATM didn't work,l and they needed to put a sign up she gave me total attitude like I was the j*** because the ATM doesn't work.
