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February 2024 by Gayle W.
The new remodel is amazing! The store looks so organized and clean. It makes me want to stay longer and look at everything. The employees are super friendly and helpful. I didn't need help finding what I needed, but I was greeted and welcomed by several employees. Congratulations on a major improvement!
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January 2024 by Ivette D.
Walmart on Tower in Green Valley Ranch: This was a order I received on Saturday January 5, 2024 at around 5:00pm. The eggs were missing and when I called they told me I had to be transferred to another line, which leaves you on hold for about 30 minutes every time they transfer you. I used to just be able to get the delivery issues resolved through customer service, until on one call I got transferred to the second 30 minute wait hold line. One day it went bad, because a African American Woman got on the line telling me a door they delivered to was my door, but that clearly was not my door according to a picture comparison they looked at. She was just angry, and harassing me purposely. Then her supervisor, or manager got on and said it was not my door, and refunded me, finally, I spent over a hour on that call that wasn't necessary. Now every time they don't add a item, or the delivery person doesn't deliver my items, I have to go through this grueling process. I believe that I am purposely being treated with prejudice, because the people I was transferred to are retaliating against me, and taking out their anger driven revenge against me. They have also made it where I can't use my Walmart Visa, and gift cards on my Walmart Account. I don't know who is in charge of this, but I do know I am being treated unfairly, unjustly, and with prejudice. I payed $100 for this Walmart membership for a year, and am now being mistreated by some of Walmarts employees who have control over my account. After the disagreement I had with the African American lady possibly named "Latoya" the next day after my disagreement with her my Walmart Account was blocked, and I couldn't do any transactions. Then when I called, the lady I spoke with on the transfer, said it was a mistake that happened, and she would call somebody in the company and get it back on within a few hours. Today, I had to pay for more eggs because mine were never delivered. I shouldn't have had to, when it's Walmarts fault, or the delivery person's "Deana". I need to speak with corporate personnel, and hopefully they can stop this harassment, and correct it. This is not how their customers should be treated!!!
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December 2023 by Vero M.
The bathrooms were horrible. The staff members were polite. The lines moved fast and the environment was pleasant. However the place was on the dirty side.
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December 2023 by JaCarl E.
This has got to be the worse Walmart ever this why I shop at target they over ask if you need help at times she never came and asked me if I needed help so I just walked away after she cut me off assisting another customer I would she would of came to help me with the same persistence but nope I was just in King Soopers and was asked if I needed help looking for something come to Walmart nope same thing in the men's clothing section I was right by the lady stocking I don't think she understood me as I don't think she spoke much English not that's a problem but she helped a couple other gentleman who spoke Spanish so who helps the guy who speaks English? This wild I will never return to this Walmart location I just keep trying to give them chances only to keep being met with this same energy it's truly mind blowing
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November 2023 by Poppy I.
Zero stars. The employees are really rude and mean, the store is not bad or dirty, just horrible customer service. One cash register open in the late mornings, and the self check out attendant is useless. The employees that fill out the bags for walmart.com push customers around aggressively.
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September 2023 by Justin B.
I stopped in the Walmart parking lot this on my way to work this morning to make a phone call. I was greeted by a friendly security guard that asked me why am I here and said I need to leave. I told him I'm just making a quick phone call and am not staying in the parking lot. His response was "are you refusing to comply? " I said no, I just pulled into the parking lot to make a phone call and that I wouldn't be there for longer than 5 minutes. He then said "I need you to leave now. You are not allowed to be here. You're refusing to comply so I'm calling the police." I asked him what the big deal was because there were dozens of cars in the parking lot and even RV's. He refused to answer. I asked him for his name and why was he harassing me, and he refused to answer still. I left the parking lot. Is it now illegal to pull into a parking lot to make a phone call? Did I miss something?
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August 2023 by Ted S.
Typical walmart. Inexpensive clothes that might last to 6 months. Usually the greeters are pretty friendly. As everybody knows if you need something quick and inexpensively go to walmart!
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April 2023 by Donald J.
This place is a little greasy and their customer service is not up to par. Things are never stocked and I'm constantly waiting for them to retrieve items from the back. Not Walmarts best work.
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February 2023 by Fazebery123 S.
F*** this place its a piece of s*** stupid a** f****** 18 year old manager thinks he is the s*** making 8 dollars an hour and kicked me out because he is a stupid b****
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December 2022 by Baphomet H.
I'm tired after work and some days are better than others. All in all it's a good place but not always some employees don't understand the importance of genuine customer service. I really wish that they did.
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December 2022 by Elaine H.
First time in the store the clerk misplaced my over the counter and Brittany call me the next day which was a shock to me the Tower Rd store calls you back unlike the other stores .I have only been in the store twice they even have more check stands open unlike the other store super store this is my go to store from now on.Its been almost 25 days i still not heard from the super store on Chamber and parker road this will be my last shopping trip yo that store manager did not feel it was important enough they charged me 2.00 for item that said 9.12 on a sale sign
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November 2022 by L. B.
Closest Walmart to us...we wil stay away from here for now on: 1.) Today two white guys, with big bushy beards, in a grey VW small SUV , rolled done their windows to SCREAM at my children and I " COVID'S OVER!!!" to take off our masks...what piece of trash does this , especially with kids ? NOT ONE PASSERBUY said anything!!! 2.) In March of 2020 two ( darker than us ) black females screamed out loud "SEE??? They take ALL our SHI*" ( Because our boys, are apparently not looking black enough for them to be wearing BLACK PANTHER masks?!?! NOT ONE PASSERBUY said anything! 3.) A few years ago my husband was repeatedly yelled , calling him a Nig--R, in the parking lot, in front of the store, NOT ONE PASSERBUY said anything! 4.) Last summer the two older black ladies that work at this WALMART, are like the double mint twins ( braided hair that's grey/white/red )....they are RUDE and MEAN AS HE--.....one screamed at me last summer, " oh, shi-, what , I guess I am not moving fast enough for you? Fu--!!!" I was like "what? I am not even looking at or talking to you, what is wrong with you?" THEY WERE AT WORK!!! In their Walmart UNIFORM's!!! NOT ONE PASSERBY said anything! The disgusting racism here is out of control...we are not DARK ENOUGH for some, and too dark for others! Between the "good ole' boys" and the foul mouthed, evil people who are darker telling children they are not black enough to wear Black Panther??? PLEASE BOYCOTT THIS WALMART!!!!!
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October 2022 by Jessica M.
Seriously one of the worst Walmarts I have ever been in. No one is tasked with straightening shelves or racks so this location looks like a disaster. As it is always busy, you'd think management would have some proud in this store. I moved here almost a year ago and while I immediately assumed it was a disaster due to the week of Christmas/New Year I have since realized that this is just how this store is kept. Team members are non-existent. Everything requires an associate to unlock a case. Staff is rude. I did pick-up twice, never again. Both times took over 30 min of waiting after I checked in plus half my order was incorrect. I finally accepted items I didn't want just to finally leave. My substitution wasn't even close....a single bottle of lemonade in place of ground coffee?? Bratwurst in place of Italian sausage? Lastly my husband and I were racially profiled outside in the parking lot. We are white. Both have jobs as he is active duty military on the base nearby, man kept yelling at us about being f*cking skinheads!? For reference, I used to work at Wal-Mart so I understand how their tasks work. This location is improperly run and should either be redone or closed. I actually drive further in order to shop in a cleaner, safer target. You should as well.
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October 2022 by Royal B.
I have no faith in this location. It needs to hire leadership for the store. 10:30am I ordered groceries for 5p-6 delivery. At 4pm I was texted no ham available and there was no substitute selected. It was cancelled. I texted customer service and they said no worries an item would be substituted. At 5:02 I was texted my order would be there at 5:09. And the next next was she was there. Then she cancelled order as I was not home. I was 2 minutes from home at this point. On phone with WM trying to figure out what's going on. I called 3 times. Tried calling store MOD no answer. If you can't do home delivery, stop! Do what you do best. This isn't it. I'm done. I'd rather pay higher prices at the other 2 places and get my order. Or use "A!" Not a fan. No service recovery. Epic failure.
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September 2022 by Melissa P.
Stopped here on our way back to Oklahoma and needed a battery for our vehicles key fob. Checked with the jewelry counter and CJ looked for nearly 20 minutes until she found us what we needed! We were ready to give up, but not CJ! She searched until she found the battery we needed and walked us to the checkout. 5 stars for CJ! Super clean and well maintained store! Will come back if we are ever passing through again!
