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February 2024 by The P.
Don't believe the negative reviews. I've had a great experience with this location and would definitely recommend it to others. Benji knows his stuff and was able take care of our eye care checkup quickly and with great care. I also had a warranty issue with a recent pair of glasses that Komal helped with. She was able to replace the frame within minutes so I could continue my day. I appreciate them both and the high level of customer service they provided to my family!
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February 2024 by Aaron R.
I have looked at alll the reviews about this spot and they are all years old! I gave Visionworks a shot. I am glad i did! Every one was professional and polite. I was a walk in and was given an appointment for the same day! I came back an hour later to my appointment. My whole process lasted about an hour from picking my frames and trying many on, finally finding some nice ones i want. Prices are more then fair, and they work with VSP insurance. They paid for mostly everything! I paid for the extras that i wanted done to my glasses. I recommend visiting visionworks for your next pair of glasses! I will update once they come in, in a couple weeks hopefully everything continues to go well! So far i give then 5 stars because of their super amazing staff!! Thank you!!!
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January 2024 by Lori K
So quick and easy! Knowledgeable staff. Will use them again.
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January 2024 by Kristin Zarlengo
This is the second time we have used the Southlands Visionworks location and I have to say I love this office! Everyone is so friendly and helpful!
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January 2024 by Brenda Smith
Friendly and professional staff, lots of choices in frames
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January 2024 by Carlos Esparza
Great people great doctor not too busy.
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December 2023 by Paloma Solis
This location was incredible and Dr. Eros' level of care was amazing! I am new to this office as the old office I was attending didn't make me feel valued, and often rushed through the process. Even though business was starting to kick up in the morning, Dr. Eros still took the time to explain what my prescription meant, and made sure I felt comfortable as a first-time contact lens user. The intake staff was nice as well, they took time to explain my benefits so that I was not left with any surprises. I would highly recommend this location!
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December 2023 by Siodhachan Power
The exam went smooth, and my glasses were ready for pickup early! Shout-out to Benji for being awesome and helping get my glasses fit
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November 2023 by LaResha king
I been waiting in room for 30 minutes to get fixed for some contacts that should have just been a 15-minute appointment because the doctor went into the wrong room. There customer service is really bad at this location
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November 2023 by Miss Jaye
I'm giving Visionworks Southland a 5 star rating because of the optometrist, Dr. Ethos. Outside of Dr. Ethos, Visionworks is exactly what you would expect from a "big box" chain store. The experience has the feel of taking your elementary school pictures; Step 1, followed by Step 2 and 3, resulting in the product. The staff is friendly and helpful through the process, they have a wide selection of glasses, and the turnaround is decent, but Dr. Ethos brings the experience to the next level. He treated my very hard of hearing 80 year old mother with kindness and patience throughout. He took the time to do the exam and explain his findings and recommendations at the pace she needed to feel comfortable and understand. Dr. Ethos compassion made a good experience excellent.
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November 2023 by Maggie Rodriguez
The new doctor heard my needs & gave me options. Customer service was superb. They actually called my insurance & saved me over $900. I couldn't believe it! Thx u for making my eye sight better!
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November 2023 by Brydie Charles
Camel was a lovely lady. I really enjoyed her business and I hope you have an enjoy your business and I really appreciate it. Thank yCamel was a lovely lady. I really enjoyed her business and I hope you have a enjoy your business and I really appreciate think you’re my eyes and thank you so much for helping me out freaking out beautiful glasses. Can’t wait to see you guys in to Inskip. thanks for doing business with me.
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September 2023 by Geek Chiq
Dr. Paul Eros is very knowledgeable, professional with a pleasant approach to his patients and an admirable bedside manner. He listened to my concerns and shared clear and concise insight while relieving any need for worry. I left with a full understanding of diagnosis and ways to maintain, as well as work toward improving, my vision care needs.I highly recommend Dr. Eros, and Visionworks as a whole. I am beyond satisfied with my experience, especially being new to Colorado and having to endure the colorful experience finding new medical/vision/dental providers may be.Thanks to Dr. Eros and the entire staff at Visionworks! Keep up the great work!
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September 2023 by Scott Arndt
The current staff at Southlands location has really changed customer service for the better. Their customer service is deffinatly 5 stars. They answer the phone and are always ready to help with your questions. Susan, Andrew and Dillon were all very helpful when I needed new lenses in my frames. Thanks for your outstanding customer service.
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August 2023 by Jaleesa Thompson
I always like going here to get my glasses. They take their time when it's needed the exams are always easy. Very nice and they explain everything when I needed a new pair of glasses for my daughter who lost them they helped me and it was quick and easy and painless. No one has time to spend at any doctor's appointment or in any doctor's office so this vision works makes it easy even when they're short-handed. It's always quiet in there as well so I'm able to talk clearly and get across what I need and they're always helpful and on time with my glasses when it's time to pick them up.
