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July 2024 by Tammy Nguyen
Bad customer service, got a gift for my sister and she didn’t want it. She brought it back to this store, at first the clerk refused to offer receiving the scan code through email or text, then tried to charges her to print the address/label when she got the bar code to return the items on her phone.
Later my son in law had it shipped for no print cost.
Discrimination old Aslan Lady, clerks are not knowledgeable to do the job.
Don’t use this store again and don’t recommend this store either!
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July 2024 by marina cerda
Great helpful customer service. The guy that assisted me was polite, patient, and very helpful. I had a return and some separate items to ship out. He was very helpful with printing my label and packaging my return package along with completing my packaging for my other shipment. Great customer service.
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May 2024 by Rich Seeley
To my disappointment, I tried to ship some computer equipment from a data center nearby and was denied. The office worker did his best to weigh and prepare the package, but beware to any out of towners that need to that it's a roll of the dice whether they will ship heavier (100 lbs) equipment or not. I've shipped items larger than this before, but with no explanation, the owner denied us.
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May 2024 by Honest Reviews
Great service from Erika and DeeDee! These ladies got me a file printed, notarized and out the door within 10 minutes! Super fast and friendly service from a knowledgeable and professional staff! Definitely recommend!
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May 2024 by Debra Calvert
I have been to this location several times to drop off Amazon returns. Miss Q is always friendly, as are the other employees. Last night she was getting ready to close (I thought they were open until 7) but she welcomed me in and took care of me in her usual professional manner. Thanks for the great service, Miss Q.
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April 2024 by Elle Caraveo
This location is also never open on time. I came to this one and waited until 8:08 AM. There was somebody waiting outside to get in as well, but no staff in the store was still locked up with the gates around the counter and all. I drove to the location on Havana next to Safeway and that location was also still closed around 8:11 AM. Our opening times changing for the UPS stores? This isn’t the first time that this has happened with both of these stores. I’m at them pretty often. I obviously had to come back later in the day on my lunch breaks to do my packages or when I have time because I have work to attend to… On time.
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January 2024 by Kelly M
I've always had a great experience coming here. The staff is super friendly and helpful. I would highly recommend this UPS store location
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January 2024 by John Dyer
Always friendly, this is a great UPS store
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January 2024 by Mohammed
Really nice customer service thank you for your help
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December 2023 by Isaac Kern
Not a bad location for a passport photo!
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December 2023 by David Singer
Rates and fast service
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December 2023 by RaeAnn Blan
Miss Q! That's all you need to know! My second time be helped by her! Amazing! She helped me make sure my package got out just fine!Thank you!!
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October 2023 by Tierney Worthen
I went to get a document notarized and Quiana was so nice and helpful! We got it done so quickly PLUS the store was decorated so cute for Halloween. Good vibes all around.
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October 2023 by Christine Krueger
The young lady who waited on me was friendly and quick. Very professional. Great experience!
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October 2023 by A Baker
Erika was extremely helpful today! They were able to ship off my heavy box in the timeline I needed. Thank you for GREAT customer service!
