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January 2024 by Alan Johnson
Do not rent a U-Haul from this location. The guy that was there this afternoon will try and scam you to make you pay more. I set everything up online in advance but then received a call just before arriving. Once I got there, he canceled the reservation and said it would be double than what it is supposed to be. He started making up policies like I have never used U-Haul before. I would recommend going to any other rental truck location. You will probably still pay less even with more mileage than coming here. He lied about the condition of the truck and the truck even broke down due to having no coolant. Worst experience ever but big companies like this don’t care about the people they serve or how their employees treat people. I hope this helps someone. Yea I could have canceled and went somewhere else but was on a tight schedule so that’s why he felt he could get away with whatever. I have already filed a formal complaint with U-Haul.
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February 2023 by Cole Leininger
Returned trailer empty and in the same condition I picked it up in and I was assessed a $200 cleaning and damage fee after I had left the location. Associate said everything looked good and didn’t discuss any charges with me. I got 5 min down the road and was notified my card was charged. Called later when done moving to ask what it was for they couldn’t provide me with an answer.
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February 2022 by Ash P
No hassle equipment returns for U-haul. Just call before heading.
