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August 2024 by Sean Paul Espanola
The representative was helpful and went above and beyond to provide me great service.
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August 2024 by Jeffery Tomlinson
Customer service couldn’t even connect me to the rental office to confirm my vehicle. Bare minimum guys, come the **** on
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August 2024 by Leslie Kelley
Very disappointing and beware!!! I was accused of scratches on there rental car 2 weeks later. I did a walk thru with my older kids found nothing we only used it for 3 1/2 hours never parked anywhere near a car and now being accused of scratches. Please be aware of this car dealership. There are so many other customer with the same story and that looks so bad. I wish I read the reviews first.
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August 2024 by Alicia Tolliver
Great service from Toya! Quick easy check in and we were on our way. Thank you so much!
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August 2024 by kenneth gardner
After a slow start more than made up for it!?
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August 2024 by Paul Berge
I had a fantastic experience using SIXT. It was the first time I rented a car from them. Everything was first class from the shuttle to the rental counter to the quality of the vehicle.
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August 2024 by Zachariah Johnson
Thank you to THE Will for the great rental!
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August 2024 by Mel Nathanson
Great rental experience! I have used Sixt several times and never been disappointed on had a problem. Even the shuttle driver was great helping with the luggage.
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August 2024 by Jeffrey Kelley
They are trying to make me pay for damage to a tire that I didn’t do. When they sent me the picture of the damage, you can’t even see the scratch they are talking about. They are also charging me for a “leaky tire”. We had the vehicle for 48 hours and no damage occurred. If they end up charging me for this (none of which I did), I’ll never rent from them again.
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August 2024 by Jc Connell
Isaiah was very helpful and even resolved an issue right away with our rental car mix up, thanks again.
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August 2024 by Quickcuts Media
Great experience, first time Sixt rental.
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August 2024 by Matthew Larson
Great staff, very helpful!
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August 2024 by Antwan Banks
Great place will be using in near future
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August 2024 by John
I think of Sixt as a premium car rental outfit. Their app is great, I have always found their staff to be courteous, friendly and professional and their cars are impeccable.
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August 2024 by Derek Lain
Update 8/23/24: SIXT did finally refund the entire reservation due to the issues and failure to fulfill the rental agreement. Still a one star company and I can't stress this enough DO NOT BOOK A VEHICLE WITH THEM. They only refunded because I raised hell and did not let it go. terrible company and you will regret doing business with them.
SIXT left us stranded on a mountain for over two days. We rented a car from SIXT and got a flat tire late on the first day; and that is when we found out they gave us a rental without a spare tire. Despite calling a couple dozen times over a couple days I was not able to get a replacement car until late on the third day; causing us too miss two days of our prepaid ski activities. I was only able to get a replacement because I began to raise hell with the reps I spoke with. Multiple reps kept telling me that they showed the replacement was complete even though it wasn't and we had to restart the entire roadside process each time. Clearly reps were marking the roadside assistance request as completed when it was just started. SIXT reps clearly need more training in every single aspect of their jobs. I have never dealt with such an incompetent company.
The rental agreement states that SIXT would be responsible for either replacing the tire or replacing the vehicle which they refused to do until I kept pressuring them to honor their agreement.
Not only were they refusing to give us any assistance while we were stranded in the mountains, but multiple reps told me multiple times on a recorded line that they would not help and if I wanted a new vehicle I would have to drive the damaged vehicle through the icy mountain passes back to Denver to swap out the vehicle myself. Not only is that a breach of contract by not replacing the tire or vehicle as stated in the rental agreement, but also possible negligence by trying to force customers to drive an unsafe vehicle on icy roads through the mountains on road that did not always have guardrails. SIXT's demand for me to drive on a busted tire through the snowy mountains easily could have resulted in injury or death. Even if I was stupid enough to listen to the SIXT reps and try to drive a vehicle with only three working tires down an icy mountain pass and somehow no accidents happen there is a 0% chance that I would not have damaged the car by driving on a rim from the mountains to Denver (do the SIXT reps know that you can't drive on a rim even in good conditions?). This was truly an abysmal experience and SIXT will be refunding my full amount paid, reimburse for activities we paid for but were not able to do because of SIXT's inability to honor their contract and replace our tire or vehicle in a reasonable amount of time.
TLDR: SIXT left us stranded on a mountain and instead of helping they demanded we drive a vehicle they knew was damaged through snowy mountain passes putting lives at risk.
