Shortline Buick GMC is an Aurora and Denver area dealer with a huge selection of new Buick and GMC vehicles, including trucks and SUVs, as well as hundreds of used cars. They offer certified service, parts, collision repair, and financing. Reviews note the sales staff is knowledgeable, patient, kind, professional, and attentive, providing prompt responses and clear explanations to make the process smooth and comfortable. The service department is also commended, with staff described as terrific for taking great care of customers and their vehicles, even accommodating late arrivals. Multiple reviewers highlight specific positive experiences with sales and finance personnel who made them feel comfortable and explained everything clearly. Overall, customers report amazing and smooth experiences, with one noting a significant positive turnaround in customer service. The team is consistently praised for being great, professional, and making customers feel well taken care of during both sales and service visits.
Outstanding service and every single employee is exceptional.
November 2025
Natalie in sales is a class act! Prompt responses, kind and professional. She provided everything I needed in a timely manner. This is exactly the kind of sales person you should want to work with. During my car search I’ve had horrible experiences elsewhere, she stood out from the rest! Make sure to ask for her!
October 2025
These guys are great! I brought my brand new truck in so that I could get a soft top put on the bed. I didn’t get there until 6 PM, which is when they close; but I called ahead and they waited for me to arrive, which was really cool! Cindy, the service rep, was terrific; and she took such great care of me and my truck!!🛻
