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January 2024 by Theresa Donovan
Great deal. Was maternity clothes shopping for daughter and didn't realize most clothing stores no longer carry maternity clothes in store. Ridiculous as pregnant women still want to see how clothes fit before purchasing. Ross had a great selection at awesome prices.
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November 2023 by Matthew Azulay
Dress for less is completely accurate.
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November 2023 by Joshua Zuniga
Does anyone know Anise that used to work here a few years ago? Freckles green eyes? She was really cute looking for her thanks.
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November 2023 by Karen Salter
Limited selection..very disappointing
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July 2023 by Eniale Lawreese
Found a dress I like and place was clean and well arranged.
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July 2023 by John Kennedy
Good priced, But did not have what I needed
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July 2023 by Soni Lazo
Variety of clothing to choose from. Short staffed.
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June 2023 by Caryle Zippo
Not sure why the store is "shrinking" but the shoe department has been very scarce for a while now and for whatever reason, the merchandise is being "squished" into cramped spaces, while the store has more and more empty space...literally open floor.
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May 2023 by Jasmine Rich
If you want to be racially profiled come here! It took my daughter to get our outfits for a family event, an employee invaded my personal space in the aisles and when I said let me shop in peace she ignored me and left and then got on the intercom and said they were accepting cash only. When I came back the registers were mysteriously working. TERRIBLE EXPERIENCE. I live in the area but will got out of my way to another Ross, others should do the same.
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April 2023 by Terry Weeks
Store was kind of dirty. There was lot of empty racks.
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April 2023 by Michele Eye
Great team members. Great product
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April 2023 by Peanut Head
Nice clothing, feels unorganized though.
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April 2023 by Jessica Collins
Do not recommend this store if you have allergies. Went in today and their cleaning products are so strong, I left with a sore throat and a headache because it was such a strong chemical smell. They should definitely reevaluate their products. It was a very irritating smell. I was only in the store for about 10 mins.
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December 2022 by John Aikens
Took my wife shopping at this Ross on December 18, 2022. We separated soon after we got in the store. My wife is a senior citizen and has trouble walking. She asked a younger Ross assistant for a buggy to carry her items. I found my wife before the young lady came back and helped her take her items to the register. When the young lady saw us at the register, she pushed the buggy she had found and let it roll into my wife. This was done right in front of the register and should be on the cameras at approximately 11:15 am. My wife said this young lady had a bad attitude when she asked her for the buggy.Visited four other Ross stores in the Aurora area looking for a special Christmas item. The store in Southlands was the first we visited had the least number of customers. I believe that's due to the extremely poor customer service. I also left poor ratings for the Southland Ross store at their company website and yelp.December 19, 2022: Received apology letter from Ross - Customer Service and incident was reported to the District Manager. I have never witnessed a 20 something aged young lady "purposely" assault a handicapped senior woman for simply requesting assistance.
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December 2022 by John A.
Took my wife shopping at this Ross on December 18, 2022. We separated soon after we got in the store. My wife is a senior citizen and has trouble walking. She asked a younger Ross assistant for a buggy to carry her items. I found my wife before the young lady came back and helped her take her items to the register. When the young lady saw us at the register, she pushed the buggy she had found and let it roll into my wife. This was done right in front of the register and should be on the cameras at approximately 11:15 am. My wife said this young lady had a bad attitude when she asked her for the buggy.
