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November 2023 by J H
This is the ONLY Quest location I will ever go to again. After an incredibly bad experience at one near my work in Littleton, I came to this location. I should have trusted my gut and came here in the first place as id been here before. One stick, no issues compared to the 5 at another location. Rena was fantastic in putting up with me and my anxiety after that other location. Tammy has worked with me previously as well and was great. Both of these ladies are incredible. I am very grateful for Rena's expertiese and compassion. Thank you ❤️
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September 2023 by P Sch
Staff member had her mask under her nose. I didn't care but pretty much useless. Then she lost the vein in one arm. Moved to the other for the second tube of blood. I went home with the WORST HEMATOMAS I've ever had in my life. Go somewhere else. Seriously.
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May 2023 by Jaden Toney
They were timely and I had a very nice lady taking my blood. Her communication and personality was really nice!
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March 2023 by DREA ANDERSON
I went in for a routine lab and I wanted to state how professional and amazing the woman was in there that helped me today. I did not get her name which I’m sad about but her qualifications are beyond my expectations and I walked out of there truly happy.
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February 2023 by teggs
Staff member couldn't remember basic health details or if she had already asked my name and date of birth. She had... a couple minutes prior. She didn't accurately document my waist measurements and wasn't going to account for me wearing shoes with heals in my height measurement. I wouldn't trust any results coming from this clinic.
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January 2023 by Cynde Grassnick
had blood work done in 8/2022. gave all my insurance info 5 months later bill has not been paid. i have had to do all the leg work. call my insur. they said it's has not been coded correctly.
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May 2022 by Brittany Kendrick
Incompetent workers. Waited beyond my scheduled time. ( plus other grievances) They called several times after my visit that day, didn't leave a message or address who they were.Tried to call back several times only to be met with no answer and a voicemail box that was too full to accept a new voice-mail. Totally unacceptable for a medical operation.
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May 2022 by oandr1
It takes them for ever to get the pregnancy test result ?My pregnancy might be critical because I had miscarriage before , the doctor needs the results soon so they start me on progesterone..How hard is it to give the pregnancy results ? It takes less than one hour in different clinics
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May 2022 by Rina B
Good experience here. Made my appointment online, which made my wait time no more than 15-20 minutes. Tammy was very kind and thorough!
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April 2022 by Private Name
Waited 30 minutes (despite having an appointment) only to be told that for my specific test they need doctor's orders. No where on the website does it say that. It only says that COVID Anti-body testing require a doctors notes. Please update the website it is an extreme inconvenience especially because Quest is only open 8a-5p.
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January 2022 by Thomas Jones
Rude employee. Plus your rule on appointment only for branches at Safeway is BS. Some people don't have transportation and have to ride the bus.
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December 2021 by Kate “Kay B.” Perry
Love it here! They have the best phlebotomist. She is extremely kind and has great customer service practices!!
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September 2021 by Arielle
I had two different insurances (and am still covered by the one that should have covered my blood work!), they only tried one that was pulled out from under me by an employer. Instead of charging the other insurance i have to this day, they've sent my bill to collections though I never received notices anything was due. My credit score is excellent but being impacted because of Quest. Credit reporting is the only reason I found out. You never gave me an option to pay, and quite frankly I owe you nothing- bill my insurance, by all means you are still welcome to. I have no big purchases coming, I'll be making sure this costs you more than what you're trying to nickel and dime from me. Not sure this is lawful. Avoid these crooks. This was for blood work a doctor ordered in. Never again. Not using these thieves for a single thing ever again.
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September 2021 by Mary Strew
Unfair billing practices. My friend is homeless and they are going after them because of a billing error on they end
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September 2021 by Brookelyn R.
If i could leave 0 stars i would considering i didn't even get helped. i came in for a blood culture at 3:30 and checked in per their machines. about 4 people showed up after me and were helped before me so i checked in again. all of the employees did not speak to me once while i was sitting there and i continued to wait for about an hour and a half. then someone came up to me and said "are you waiting for quest?" and i said yes and they proceeded to tell me that the worker left AN HOUR AGO and that i would have to come back tomorrow. absolutely ridiculous especially because the worker saw me sitting there and didn't say anything. HORRIBLE. take 10 minutes longer and drive to a different locations. shut this place down.
