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May 2024 by Jordan Altarac
Great customer service and knowledge of husbandry, as well as competitive pricing on feeders.
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May 2024 by Justin Harris
Me and my wife came in to look for a scale baby the store has a nice selection but the service was very poor and unwelcoming. Me and my wife were never greeted or spoke to the entire time we were in the store and when we asked about a beautiful chameleon we are met with a sharp" it is not for sale" . I feel the other customers in store were not treated that way and can only wonder why we were will not be back in the future. So I seen the response and I would like to say the Caucasian customers were not treated how me and my wife were I have never returned as I felt very disrespected by the experience as a whole if I could give negative stars to this place I would give them a real honest negative 20 on a scale 1-10
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May 2024 by Dorian Christian
We got some new tropical fish, and they are doing good a week later. This is a fun store with the kids, but it can be difficult to get help getting fish out with nobody coming to ask if we needed help - gotta go stand at the register. But once it was our turn, it was fine. We will go back.
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May 2024 by Erin Brill
I was overwhelmed trying to help my son pick out his first reptile, a pied ball python. Eric was so patient with us and even showed us how to set up our enclosure at home with minimal investment to start off (despite the fact that I was ready to buy the full size enclosure, etc). Our plan was to pick her up 2 days later but I got nervous, realizing there was so much more I needed to know so he met us at the store, on his day off, to teach my son and I more about how to handle her, what to watch for, how to feed her, etc. Not only did he make my 8 year old the happiest kid ever, he made me comfortable with each step in the process. Eric even followed up with us that night to make sure we got her home and into her new enclosure safely.
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May 2024 by Miss Terious (Nullen)
Amazing experience, and customer service! Very fantastic selection of animals, super suprised at some of the stuff they carry! Make sure to check out the soft shell turtle!
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May 2024 by Izabela Sadeghi
First time visiting the store and Eric really helped educate us about what our corn snake needed. He was incredibly patient, provided much needed clarity and suggested some changes. I appreciate that he was honest about what was and wasn’t needed, very ethical and didn’t try to oversell. Huge thank you to him and our snake is much happier now with simple changes!
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April 2024 by Brenna Shurley
We love Nature Box! We got our first of many snakes there (pic of Nemo below for tax) and they helped us pick the perfect one and helped us get started. We’re now deep in the reptile world (4 snakes, 3 leopard geckos, 1 crested gecko, and 1 bearded dragon) and anytime we have questions, they help us out. Brandon has been very helpful with teaching us about bio active enclosures since we’re trying to move to those for all of our critters. We also get all of our feeders there and they’re so patient and nice every time we go in!
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April 2024 by Kenneth Keil
Nature box is the place to go for dart frogs and dart frog accessories. Their selection of frogs is great. We've bought two groups of dart frogs (three in each group). The first group has been with us since about 2 years ago and the second set, just about 3 weeks.The frogs are all happy and healthy and downright beautiful to see in our terrariums.The staff is all nice as well.Go here for dart frogs! ?
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April 2024 by Corey Tonjes
I've been coming here since the owner Eric had the smaller store in the strip mall. Great place to come for all you fish/reptile needs!
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April 2024 by Jason Kaether
The staff here are always friendly. The will also help with any questions you have about your pet!!
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April 2024 by Jessica Shaw
Walked in ready to buy a lizard. We were not greeted or asked if we needed help. When we did ask someone he responded with “what do you want?”. I feel Like because we had our children they were not interested in us but in all reality we were going to give one of those creatures a great life. If I was the owner here and in the business of selling animals I’d be really disappointed. We will be getting a lizard not from here and will never be back. Spoke with the manager and he cared even less. He could have at any point said sorry and said let me help you. So unfortunate as we were excited about coming here and had been talking about it for weeks.
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March 2024 by Alex Freeman
Dont buy from here, I bought a Pink toe Tarantula and 5 days later it died. i also bought a salmon pink birdeater Tarantula and 5 days later it died
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March 2024 by Nico Iona Pratt
We couldn't possibly be happier with our gorgeous pet tortoise along with all the supplies I got for my daughter at this little pet store. The owner & staff were completely helpful, super knowledgeable, friendly and encouraged me to contact them with any questions I have in the future. Our tortoise was definitely well cared for prior to coming here as he is healthy, happy and so super sweet. Thanks you guys...I can't begin to say how over the top happy we are with our new guy, Ferguson ?
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March 2024 by SuperDrift
There was a blonde woman I sadly don’t remember her name but she was very informative in how to care for a panther chameleon and what I needed! I almost jumped into owning a reptile without knowing what I’m doing and she helped ALOT, very trustworthy people and very educated in caring for chameleons, I’m definitely coming back after I’m ready?
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March 2024 by Mary Medina
This place had so many things to see and the staff was great!!