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November 2023 by Randall
Friendly & professional
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September 2023 by Jenica Ennis
Over a week of run-around nonsense. Zero effort to be helpful. Has not solved the issue or been able to locate the replacement phone. Over a week without a phone. This location particularly closes whenever they feel like. Gives excuses and now they don’t a answer their phone. Absolutely ridiculous support. They should be embarrassed by this kind of customer service
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September 2023 by Roman Butenko
super unprofessional manager do not provide any assistance to the client and cannot answer a single question either
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January 2023 by Purgatory Traveler
This has been my store of choice since moving here years ago when I changed carriers to save money. The staff have always been friendly to me. Every now and then it's busy and I have to wait but given the time I was there it was to be expected. There's only been a couple times where they didn't have what I wanted and I had to go to another store that did but they told me exactly which one it was.
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October 2022 by Bakari Broughton
If u need help with something don’t bother going here
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June 2022 by Leah C.
Location is closed and not reflected correctly on yelp. Don't waste your time with going here.
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February 2022 by michael wendelin
Emiliano was a great help. Best customer service need more people like him that like to help people. 10/10 Best customer service experience.
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February 2022 by Sarah Hayden
Emiliano is the greatest! Biggest help need more people with his customer service! Best customer service experience need more phone techs like him around!
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February 2022 by MannyZ
Emiliano was an excellent help 10/10 great customer service helped with everything went to a few metros with bad customer service they didn't want to help and refuse to help this location is the only one I will ever go to again. Thank you to Emiliano for the best customer service experience ever!
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September 2021 by Jose Lara
3 pm store locked, no answer , lights on but no service,
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August 2021 by Steve Childers
I had a wonderful experience with Alex Connick from corporate. He was able to address all my concerns and issues rather quickly. I couldn't have had better service.
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August 2021 by Nairobi
Jesus was awesome today good store to go to MetroPCS
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June 2021 by Kamary's_world
If I could give no stars I would. First off they always have the doors locked. No one answers the phone and if they do someone is hanging up. I have an emergency and I can't even get them to answer the phones. Terrible store! go elsewhere! I have called every Metro there is and they said this store always gets complaints.Edit: I will be calling the T-mobile headquarters/// Metro letting them know how this location is making them look bad.
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May 2021 by Anthony Mark
They helped with all that I needed!
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February 2021 by Mikael B.
They used be good but the new staff they hired has poor customer service one person in particular but I didn't get his name. We kept asking for help and got ignored & he wasn't doing nothing we asked were a certain phone was and he pointed to it. Then we ask him to unlock it, well he unlocked the phone so we can see it and walked away. We were trying to buy a phone but he wasn't trying to sell it. So we left.
