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“This is a Happy Returns location. It was busy the entire time I was there. Boxes stacked everywhere awaiting pick up. Those behind the counter were patient and friendly.
I was making a Happy Returns drip off for my mother who didn't quite get it done correctly. They were glad to explain a few things to me about how they are done and we were able to get things finished in no time. Of course after I made 3 calls to get additional QR codes.
Copy, print , mail and PO Boxes at this location. Conveniently located in a shopping center with plenty of parking l.”
“Great helpful customer service. The guy that assisted me was polite, patient, and very helpful. I had a return and some separate items to ship out. He was very helpful with printing my label and packaging my return package along with completing my packaging for my other shipment. Great customer service.”
“These guys are rockstars. I worked with 2 Indian guys, both spoke fluent English, without accents. One tall. One short. (Providing a description to give you an idea of who I worked with, as different employees offer different customer service experiences.)
Walked in with a large item return to Amazon. Very frustrated with Amazon after dealing with Amazon CS, which I told them. Asked them which box I needed. They scanned my return code, picked the box that would fit, rang me up for the box, then said they’d take care of the boxing and shipping from there and released me back out into the wild.
Simple and efficient. Thanks guys!”
“Hello this is my first time at the store. Kiana was am employee...I thought she was a manager because she was so beautiful spirited friendly, kind and extremely helpful. She helped me get through my issue in a matter of minutes with a smile and I can't thank her enough. I talked to her manager about her and I wanted to leave this post because Kiana needs to be a manager and teach others the important of customer service because she made my whole day just beautiful I'm so glad she's in that role to brighten people's life.”
“This UPS store easily has the BEST customer service I have experienced at a UPS store! Competent AND polite… it turns out that is still possible and you can find it here.”
“The workers in here are always real nice and I like the fact that there is a machine so you can scan your packages in by yourself when there is a long line. A lot of the bad reviews on here are probably Amazon‘s fault because they don’t give people the correct information when doing the returns. It happened to me and it was totally Amazon and not the UPS store… I also got my passport photos taken here, and it was really fast and easy.”
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“The employees at this store are excellent. 1st time using them to pack and then ship. I wish I would have gotten their names. Package arrived in SC with no problems. Thank you so much outstanding service”