-
June 2024 by Jack Downs III
I came here on April 15 to file my taxes. It was beyond pact. People that came in behind me. He had jump everybody that was waiting for hours. His sign says open and shows the hours, and it is currently 6 pm. The hour show would open until 9 pm. The phone number provided you call it it. Rings twice and then hangs up. No voicemail, no response back and no website
-
May 2024 by Bridget “Smart” Turnbough
Taking over a month for mine just to do my State tax stimulus. I was promised twice it was going to be done on certain days tht it was not. Was I. Hold for 45 min while they locate my paperwork. Mike said they don't loose any paperwork. As small as that office is 45 mins CLEARLY MEANS IN ORGANIZATION. I DONT RECOMMEND THIS GUY . IT MUST BE FILED ACCORDING TO FAVOTISM. I guess Im the "WRONG COMPLEXION". My cousin friend went in 28 days later and was in the file system in 2 DAYS. UNACCEPTABLE
-
March 2024 by Ana Herrera
Very unprofessional and you can never get ahold of them. Place feels like a daycare with staffs kids and dogs running around. If your looking for a place who cares about doing your taxes right and answers all your questions…. Find a new place!!!Nada professional. Busca otra lugar!!!
-
March 2024 by ERNESTO BLEA
I haven't got my taxes yet and can't get ahold of anyone
-
September 2023 by robert knox
Excellent service nice people who wrk there to
-
September 2023 by Ricardo Loya
what a bad service they have in that location, they can't even give a payment receipt, and they don't know how to set up a bank account to receive money or pay taxes!
-
September 2023 by Shemicka Jacobs
Horrible place don’t go here they don’t communicate with you at all! First and last time coming here.
-
September 2023 by Julio Paz
They charge 800 dollars to do your taxes!! I do not recommend it !! They charge $800 to file your taxes I won't recommend!!
-
September 2023 by Blossom
Ladies are not helpful and they can't do a little thing I ask them for. I need some documents but they have had me waiting for three days already. Every time I call for an update they tell me they're still looking for it.... Had to go in person to get what I needed and gave it to me in no time
-
August 2023 by Hermon Norman
Bad service waiting for 2 hour to get copy of 1040 form I think he should close asap waste of time
-
April 2023 by Ely Acevedo
These people are scammers, they charge 800 for the service, a professional notary would never charge that, and apart from that, they fill out the forms incorrectly, they are not professional at all, I would never recommend them. My notary charges 180 and even if your refund is more than 10 thousand???❌❌❌❌❌‼️‼️‼️‼️scammers
-
April 2023 by Satoshi Borishi
I will never come back to this people or Liberty tax!These people tell you they are going to do something and they don't it!!! Even if you call them to remind them.These people are very irresponsible an lack good customer service.An Mike is the first one to be terrible. He hire people that doesn't know what they are doing and waste people time.
-
April 2023 by Jareth Charles
It's great place to get your taxes done. And it's a pretty Nifty they have a whole area for kids to play in.
-
March 2023 by Shannon Rodriguez
This place is very unprofessional I would not recommend doing business with Mike, he has an integrity issue! Mike sets appointments with us and doesn’t follow through. All we wanted was our taxes completed and we are still waiting. My husband and I mailed our original tax documents to him 6 weeks ago and our taxes still have not been filed. He ignores our phone calls, text and emails, his staff is a complete joke they lie for him as well. Mike has staff so if he doesn’t want to do our taxes I don’t understand why he hasn’t designated anyone else to. We are exasperated with trying to get a hold of this guy, this is poor customer service, if you want great customer service and want to be treated fairly stay away. I know for a fact he doesn’t treat all his customers this way, he totally disrespected us, and has no intention on handle this issue the professional way!
-
March 2023 by Charlyna Butterworth
I used to rate them 5 stars but the last 2 years have been a nightmare with them we're still owed $600 from last year's taxes and now they're taking over 3 weeks for our ADVANCE which is supposed to take up to 48 HOURS!!!! WHERE IS OUR MONEY?!?! and the guy who is new that did our taxes messed up and didn't even add the kids into the taxes so we had to go and fix that 3 weeks later no one can tell us when our advance is going to be here they keep saying today or tomorrow today or tonight BUT TODAY AND TOMORROW NEVER COME!!!! It's not supposed to take this long for an ADVANCE ITS SUPPOSED TO TAKE 48 HOURS!!!! Next year we will be looking for somewhere new which is sad because we've been going through Mike for 5 years