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February 2024 by Christina Carrigan
Sara is amazing! She is one of the leads who works at this location, she went over and beyond to make sure I got the right bras and when I came back with a concern about couple of the other items I purchased she just fixed the issues and even gave me an extra discount because I came back. This kind of costumer service is what gets a person to come back, makes you feel special & comfortable! I will always only work with Sara because of her calm relaxed non-pushy insightful approach to sales. Sara if you read this you are incredible don’t change anything. Anyone who shops at this location ask for Sara you will have the best experience shopping. I’m a fashion person & love style/shopping and don’t normally want to talk to sales people but I would recommend her in a heartbeat as she changed my mind about it :)
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February 2024 by Dani Daniels - Author
It was wild in the Northfield location tonight. Three white people. 2 males 1 female came into the store. They looked odd. The next thing we know, they start snatching panties out the drawers and bras off the bars. They ran out the door, jumped in a compact white car with no license plates, and speeded off. All I got recorded was the corner of the speeding away. CRAZY!
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September 2023 by Shy Maloy
Staff was very friendly and extremely helpful!
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May 2023 by Brenda P
Such a helpful store. When in know exactly what I was looking for told them and was in and out in 10 minutes
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April 2023 by Mary Cox
The cashier that completed my sale went above and beyond to help and was so professional. The other older cashier walked away as i approached the counter on purpose - she is the reason for the -1 star. But I definitely recommend this store
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January 2023 by Emily C
I want to thank the staff for being so awesome! It was a great day but Ms. June and Desiree (spelling?) managed to keep the line moving and we’re super friendly. They really helped me and took the time out to measure me, and do an online order (took several attempts because my card is not eligible for store look up— which I did not know was a thing). It is a very well run store and this location is my first choice
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January 2023 by Michelle Gebhart
The staff always try to help you get a good deal and are forgiving about returns. Recommend.
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December 2022 by SFC-R Andrade
A very good store, but a bit small and selection is limited.
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October 2022 by Eniale Lawreese
Loved the atmosphere and the staff were friendly and, knowledgeable. The store was clean and well arranged. I will return.
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September 2022 by Mary Kay Henderson
I have lost weight recently and had to get measured for a new bra. Everyone was super nice and helpful! I'm pleased with my purchase!
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June 2022 by L L Lamothe
Worst ever! Was only customer in shop. There were 2 sales associates, neither said a single word to me til I was walking out and less than 6 feet from the door.No helpNo purchaseThe really sad part, I NEED bras!
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April 2022 by tracy Labelle
I love shopping at Lane Bryant, but my last few visits to the Ironton store have been horrible. Today I came during my lunch break and they aren't even open and it is 2 hours after their new hours. The last visit I came 1/2 hour before clothes and was told I look like I was going to take awhile and that I needed to come back the next day earlier in the day. Understanding everywhere is under staffed, there should still be some level of customer service happening
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April 2022 by Gwendolyn Duncan
General shopping, friendly staff who were attentive.
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April 2022 by Von Doll
Sales people are very helpful and show pride in the displays...
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February 2022 by Mountain Liz
Always liked shop here!!!Not anymoreLadies are not pleasantThey could care less.No smiles no contactThey act like they need to put up with me.Talking about Is nice when store is empty!!!!!Obviously they there for a check and that's it.I see this store closing soonUnless changes are made.Is sad very Sad.All good reviews are over a year agoSo !!!!?????
