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November 2020 by Frank Morton
On 07-15-2020 Julio's replaced the water pump and timing belt on my car. The car was subsequently driven to Oregon and continued losing water (the original problem). Once in Oregon the car was taken to a dealership and I insisted the water pump was SOLID as it was just replaced; therefore, the head gasket was suspected as causing the water loss; it was replaced and the radiator was replaced too as it was damaged due to overheating from Colorado - Oregon. The car continued to lose water so I took it back to the dealership and they said the "water pump was bad" so it was replace yet AGAIN. Essentially, I spent a lot of money to discover it was the water pump all along (the original repair was the issue). AND the radiator was damaged as a result of said ill repair. So I'm about $1,700 into what should have been a $400 to $500 repair. I'm not looking for the $1,200 in other expenses, or lose of time and effort; although I should be. I have called their shop several times to ask for a refund of the original repair but the phone is never answered. Shocking!
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September 2020 by LauraLee Charleston
Julio is knowledgeable & honest...awesome shop...so glad I found it
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March 2020 by Gina Kennis
Very friendly and fair pricing.
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January 2020 by Nickee Powell
The Best repair shop in the whole metro area. Great service Julio and Esperanza.
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December 2019 by Laurie Charleston
Julio is knowledgeable & honest...awesome shop...so glad I found it
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September 2019 by JR JIMENEZ
great service julio is cool and cheap prices
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April 2019 by JUNIOR03 JIMENEZ
great service julio is cool and cheap prices
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February 2019 by Tara C.
This auto mechanic shop is the best around!!! I am a woman on a minimal income and this mechanic shop seems to understand that. They went over and beyond regular customer service. I was worried for a minute bcuz i had heard that some auto mechanics can keep your vehicle when you can't pay right away and my mind was set at ease when they said i could pay as soon as i got paid. Wow! Honest ppl that work hard to get you on the road again and at a reasonable cost. I will not take my vehicle to anyone else. I am very grateful and i hope this review brings them more business bcuz they deserve it. GREAT MECHANIC SHOP, THANK YOU SO MUCH!!!
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January 2019 by Steve Smith
Worst customer service ever! Promised you something when you are on the phone but totally ignores you when the conversation is done. I would never spend a dime at this place.
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October 2018 by Arven Jones
They do great work there Julio is a very nice guy and his wife Esperanza was very pleasant.
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September 2018 by Star Stunned
Unprofessional and unclean, nowhere to park.
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September 2018 by Vetty Zamudio
, excellent service
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September 2018 by Alex Jauregui
Julio is an excellent mechanic!
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September 2018 by jha shua
I have gotten work done to my at Julio's a few different times. They pay attention to diagnosing it correctly. The work has been high quality. Their mechanic was able to diagnose and fix a part that another mechanic was unable to fix. Julio goes that extra mile to do a good job, My car runs great. The suspension work they did is also holding up well. The main reason i go to Julio's is because of his honesty and good business ethics, and fair price. I feel like I am respected and that they car about me as a human being.
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June 2018 by Marnie C.
My boyfriend introduced me to Julio and I have been taking all of my families cars to him ever since. He doesn't gouge us like most mechanics in this city. He gives you an estimate and sticks with it and he is super fast. I will be sticking with Julio for all of my car repairs from here on out!
