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July 2022 by Olga Veletas
I have been a client at this salon since we moved to the area, for about a year and half. Desiree is my stylist, and she is amazing. Highly skilled and thorough. Desiree doesn't rush, she takes time and does an excellent work. My highlights colour lasts from visit to visit. I love the atmosphere in the salon, everyone is kind and friendly. The product selection is great and prices are decent.
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June 2022 by Theresa Dixon
Visited the salon so expensive and the original cut and color I wanted the lady didn't want to take the time to do it! So I got another color! Deborah was really good with me but I expected more for $200
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February 2022 by Aggie Johnson
Desiree is amazing , my hair color looks natural and the color that she helped me pick is extremely flattering. The haircut helps my hair look fuller than what it is. She will be the only person to cut and color my hair ever again!
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April 2021 by Christine McDonald
Rebekah is amazing! I have incredibly fine hair that easily shows scissor marks if you do not know what you are doing and it is thin so I have had many stylists cut holes. in the 12 years I have been coming to Rebekah my hair has always looked amazing. I have always received a phenomenal hair cut and her color skills are off the charts!
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December 2020 by Jaymie Field
Great Customer Service
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December 2020 by JD H.
This location was unbelievable amazing, the customer service was very nice and help full. They have taking lots of COVID 19 procedures and keeping everything organized.
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September 2020 by Sandip Sidhu
Awesome service. Highly skilled staff
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January 2020 by Kat G.
This 2 star review is just for the salon. I actually like the store itself, but I was really unhappy with my experience at the salon. The only pro is that it was easy to call and set up an appointment for the specific time I needed. I was encouraged by this and looking forward to my visit. When I walked in, the lady at the front desk (her tag said manager) was counting money. She didn't acknowledge me for a couple minutes, and then when she was done said "sorry about that." But instead of greeting me and checking me on, she ignored me and started chatting with the other stylists. She did greet a lady that came in right after me though. It felt so weird to be ignored. It was only when another employee came in for her shift that she greeted me and checked me in. Off to a bad start. My stylist was nice enough but it was the worst cut and highlight I've ever had. I asked for a partial and she did the skimpiest partial ever. I understand I'm not paying for the whole head but everywhere else I've had a partial, they do at least twice what she did. She then left toner on my hair for wayyyy too long, leaving me with a dishwater color (I can't even call it blonde). She also ignored my request for a trim and leaving the existing long layers as is. She cut off so much and gave me a face frame similar to the Rachel from Friends of the mid 90s. I hated it and still hate it over a month later. On top of that, she told me my hair was full of "wax" from not using expensive shampoo and tried to sell me their salon shampoo twice. I call BS on all that. I was hopeful this would be my new salon since my old one in Southlands closed, but i will not be returning.
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January 2020 by James Groth
The online booking is very user friendly and over the last year I've had color and cuts with several different stylists at JCP Salon and have no complaints. If I sit with someone new, they've always called ahead of time to get a better idea of what I'm looking for. More than once I've relied on a JCP stylist's recommendation when I wanted a big change or needed a specific result like adding volume through a cut or picking the right product to add shine but not weigh down my hair. It's also really convenient to have a Sephora a few steps away when you make a color change and need new brow pencils/gel to complete the look.
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January 2020 by Andrea Haney Poole
Deborah does a great job on my naturally wavy/curly hair! She's a great stylist and you guys are lucky to have her! ?
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November 2019 by Tawnie Nguyen
I had an appointment there last Sat for a hair cut and color. I wanted purple hair and kept telling the hair dresser there that I want the color to show. Kara did a good job with the hair cut . However, there was NO purple showing. I would not complain if I could see something purple but not a single strain of hair was purple and I got charged full price for it. I would not suggest any one to go there for a hair color.
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April 2019 by Joyce Tunnell
Great salon, great people.
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April 2019 by Apple J.
Amazing service! They check you out quickly and care about what you are purchasing. I am very picky when it comes to clothes; but buying four shirts was and achievement. Can get a little pricy and messy. The fitting rooms should be a little cleaner and updated. That day, shorts were on sale. The regular price was $37.00 and was on sale for $17.99 For my taste, that's to expensive. The selection is amazing! Most sizes were available.
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March 2019 by Whitney S.
Best price/service available. The staff at JCP Salon in Towncenter Mall, Aurora is hands down the best. Today was my 3rd trip back and I am even more pleased then the times before. They are highly qualified and talented. Definitely reccomend Isabel or Jessica, but everyone there is extremely good. So thankful to have found them.
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November 2018 by Peggy P.
I visited Sephora in jc penneys today looking for a specific lip gloss. Ella helped me and was absolutely wonderful. She was patient, helpful and service oriented. What a great representative for Penneys ans Sephora! Thank you Ella!
