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December 2021 by deeon cook
Horrible service. And they never have anything. They need to have bigger sizes for slightly bigger people. That way people can get into clothes comfortably. They sell defective items and won't let you return them. I like the security guard hes cool.
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December 2021 by Perez DBW
Amazing customer service. I forgot my pin number so my card declined a couple of times. The young lady was so sweet . She said , " Let me get this for you." I refused more our of pride. And because I had the money. She was like , okay update your pin. If not I got it for you. How sweet, what a super beautiful soul. Dios te bendiga Belleza!
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December 2021 by The obelisk Is Destroyed
The clothes are mostly awesome and the prices on some things are unbelievable in a good way, and the people are mostly friendly. Just for me most of the styles aren't for me but it's a great store none the less.
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December 2021 by Monique Reno
Worst store in Colorado waited in line for 20 min soon as I was next In line with only one other person behind me. The rude lady says she’s closed and us two who have been waiting patiently have to go to the very back of the other line instead of her helpin us two then closing also the security hounds you like the whole time ur trying to shop
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December 2021 by Joanne Macias
A little pricey for large sizes we are made very small
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December 2021 by RaMoses Hotepi
Good clothes okay prices. I get alot a jeans fron here. Try on ya stuff all sales are final. Men woman and kids.
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December 2021 by Santino Hatten
i gone there got shirt and hat and a cool mask went back a few days later to get a another mask thay had no masks besides that I'll still get my shirts and hats there.
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December 2021 by zainab almadhlouh
The store has some nice merchandise and cheap products overall.
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December 2021 by Vonnie K (VonnieK)
When I visited the customer service was a joke, and it needed a deep clean. The products were unimpressive and also had a musty odor to each shirt and shorts that I looked at. Rack after rack was like this. I left and have had no interest in returning. I'm not sure if this is the norm for this store, but I prefer clean clothes and helpful staff that are available if I need anything.
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December 2021 by Jeff Gracey
I went in to get some t-shirts printed for my company. I inquired at the counter and was informed that the lady that does the printing was on break. I waited 20 mins and went to do some other shopping. I returned 20 min later and was told she was still on break. I left my card with the cashier and politely requested that they give me a call when available. I never received a call and i was going to get a very large order of company shirts ( 50 or so) This is the loss of Gen X!If i treated my customers with such lackadaisical respect i would not be in business very long. They have lost a customer in me. Not impressed with the customer service at all!!!
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December 2021 by yarabid chavez
My experience was so bad the first and only time I was there. The shift manager “el don” was extremely disrespectful to an employee in my presence as she was cashing me out. He needs to be called out and put in his place. This is the first and last time I go here I was going to talk to his boss but the employees stoped me as if they where afraid of something. Definitely something wrong with this place.
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December 2021 by Ciera Jordan
Like the merchandise, but the customer service is terrible. In my opinion the employees, even the security are racially bias. The location on 6th and Peoria require you to leave bags at front, as I observed today that store policy doesn’t apply to everyone. Mainly blacks. I usually go there for plain t shirts. However my experience in this establishment has turned me away . I prefer not to spend my good hard earned dollars in there. I be glad when there is a black clothing store. Everyone don’t steal. And should not be treated as so. It’s embarrassing to be treated like a thief when a person walks into a store. I’m obviously wanting to be here, and if u are going to treat a customer as if they are stealing even when they walk in the door is crazy. Actually catch a person in the act before you start to assume and embarrass individuals. I wouldn’t t be going back. I’m actually surprised they are moving. Which I am glad. That means that it’s another spot open for a BLACK Owned and Operated. Everything must GO!!!!! Bye GENEX
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December 2020 by Crash Cooper
Amazing and huge selection with great deals, if you're into urban than this store is for you. The staff rocks too and the prices are great
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December 2020 by Araceli Oliva
the truth is that I like the clothes and therefore the customer service is excellent when one is kind to them they are great with the clients and this I say because I disliked that they put negative things of the workers of gen x and I think honestly that the reviews they are unjust it is cheap but it is because it is not High quality but if you do not like going there then go somewhere else maybe to NY & COMPANY, NORDSTROM the people that work in gen x do their job well. At least I love it thanks gen x !!!!!
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December 2019 by Maria Dean
The store was neat and clean, but I didn't appreciate the two ladies working speaking Spanish in front of their customers, even as a customer was checking out. I would appreciate it if while customers are there, they refrain from speaking Spanish. Customers sometimes feel as if they are speaking about them. It's not Professional.