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May 2024 by kathleen fluence
Well, I was told I can no longer be a customer at Huntington Bank ,and I wasn’t given a reason to why and they told me they didn’t even have to give me a reason why ,and they would always giving me terrible customer service, and I’m just completely hurt by the company that I have been a member for over 28 years at that particular location with TCF ,before the company changed over to Huntington Bank,I am just totally saddened by it all with Huntington Bank ,those ladies has truly and very much disappointing me in every sense of the word. By the manager Kayla chavarria and Michelle Chavez ,and with Jessica also it was very bad bad customer service.
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August 2023 by Black ViXeNs'
Smh, this is the only huntingloction where getting simple things done is beyond complicated. Go to the one on Tower or Quebec instead. Cause it's a waste of time here
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August 2023 by Carolina Mier
This location is horrible, the worst customer service. Go to the one on Buckley and Mississippi instead.
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March 2023 by Yuliya Rapoport
Very poor customer service. Shouldn't have bought out other bank if service will be worse!
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January 2023 by Corey B Jones
Worst banking institution ever.
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November 2022 by L Gardner
I understand that your tellers have to work both the lobby and the drive thru (which I think is ridiculous) HOWEVER, as stressful as that is, do you teach them to acknowledge people waiting in line in the lobby? Do you teach them to let those people know they will be with them shortly? Do you teach them to walk in the break room together and laugh and cut up while people have been and still are waiting? The tellers there this morning might need some more training. As a previous teller, I can tell you this was bad customer service.
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November 2022 by Karrie Barnes
The Bank manager kayla rubio is very unprofessional.She discusses her employees calling in sick. Say they are young and party too much. Does notaries without putting in book to record. Takes her child to work for hours in bank.discuss how cheap the hispanic community is.she says huntington is so desperate for help she can do what she wants.This isn't how a bank manager should act discussing bank business to others.
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November 2022 by Joshua Simmons
Bad Customer Service IMO. Maybe its a one time thing or a matter of time. However I have recieved better service from different locations. And I don't believe in what the server had to say to me as the reason for their bad service either and that the service rep was saying that they couldn't offer any service just for the sake of it. And as a result I cannot recommend this particular huntington today right now.
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November 2022 by Katie Z
The branch manager here is exceptional. Would recommend this particular branch for Huntington customers.
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November 2022 by Tashon Doublin
Although the ATM isn’t working at the moment, they assisted me inside the bank which didn’t take long.
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November 2022 by Justin Briseno
ATM is broken