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February 2024 by Lucinda DeVries
Apparently they have closed dressing rooms permanently. I was told I have two weeks to return the clothes with tags on. My issue is they will only give store credit and not give your money back. No thanks. I'll stop donating to them as well. Not everyone has the ability to purchase a bunch of clothes to try on at home only to return what doesn't fit for store credit.
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February 2024 by Dan S
I went to this location to donate a table lamp that was in new condition that I no longer needed and felt that I would be donating it to a Good cause. This Goodwill store is relatively close to my house.The drive-in donation line was very long, so I parked, walked up to the donation area and carefully placed the lamp next to some other items.As I was walking off, one of the busy lady receiving clerks shouted to me that I must be in line to donate items and that if I didn't that it was considered illegally dumping trash; indicating that I should take the item back.I haven't been back to any of the Goodwill stores since to donate Or purchase items.I now donate all of my good condition items to an Arc donation center or store, where all of my eligible items are gladly accepted with a smile.It's also just a little father to drive there, but I happily donate and purchase from my local Arc thrift stores.
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February 2024 by andrew flood
The drop off people here are so rude. Didn't say a single word to me as I said good morning I just have a couple items, thanks for the help.Not one word. They act like you're bringing trash. Also I was a little early but it took them 30 seconds and you have no drop off hours posted on the drop off door. Makes me not want to donate, or donate to another organization.
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February 2024 by Sean Bristol
Sometimes you find just what your looking for.
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December 2023 by Candace Hoffmann
Very rude staff. Do not shop here or donate here! Go to Arc instead. I walked in with a small bag of clothing to donate. Asked staff member where to donate. “It’s around back.” For clarification, I asked “Is it the blue bins?” He just repeated his original statement: “It’s around back.”I went to the back of the building where there were lots of staff. Mid-sentence I was cut off by a man. “Over there,” he said, although I was in the middle of asking him which bin was acceptable to put my donations in. Frustrated, I quickly threw my bag of clothes in a blue bin and left. “Watch where you’re throwing that!” Another employee screamed as I was leaving. “Next time, use the drive through. Hey, do you hear me? Don’t come back!” the man shouted to me as I walked away. I didn’t hit anyone with the bag I threw, and I attempted twice to ask where an appropriate place to donate was. DO NOT WASTE YOUR TIME with these people. I wanted to get a new pair of pants but after this encounter I didn’t bother and left as soon as possible.
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October 2023 by Carlos L.
like the most organized and beautifully put together goodwill I’ve ever been to ???
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October 2023 by Paula C
Love this store and the employees. They're really wonderful and the store manager is as well!
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October 2023 by Lauren T
? Was told the day I purchased that I could return the shoes with a receipt, went the next day to return them and was turned down.
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October 2023 by Heather Sosa
Completely ignored when I dropped off a FULL BUCKET of donations. No hello, no thank you, no receipt. The employee who finally came out to help took my items and hucked them into the bins! Thanks for being gentle. Our donations help support your job. A little customer service goes a long way. Isn’t that a skill you teach your employees?? I’ll be going elsewhere from now on, thank you very much.
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September 2023 by Cassandra Finley
Not happy at all that they no longer are selling toddler and baby clothes. It looks nice inside but hard to find things in there new round hanging racks because there are no signs on top of each section. Definitely won't be coming back.
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August 2023 by S S
Are you serious??? I had all my donations in the car ( all in good condition) and these people at this center picked through it and told me they wouldn't take certin things. Ieven called ahead to verify what thing they would take! Don't Even Bother dropping stuff off here....just go to the one on lliff and Chambers, they are much more accomidating!
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August 2023 by Kat C.
This place closed their fitting rooms so you can’t try clothes on. I bought some clothes thinking that I could take them home and try them on and if they didn’t work out, I would just bring them back. When I came back the next day to return them, I found out that they only allow store credit and would not give me a refund back to my card. This policy is ridiculous! Don’t go there to buy clothes!
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July 2023 by N D
The man working the donation drop off this evening was absolutely nasty for no reason. He was so mean and unkind, including towards the car behind us. He was shouting with an angry tone at all times. He did not offer a receipt because he never came back out for us after he took the last of our items (and he was aware they were the last). We did not rush out, and did not get our receipt though as unkind as he was we did want to get the heck out of there. I will never donate to this Goodwill again and am scarred by this experience. He also lied to us about not accepting items that another Goodwill graciously accepted and apologized on behalf of him for.
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May 2023 by Lawrence
It’s a goodwill so you can’t expect much. Usually just go there for Halloween costumes and always donate stuff. Very helpful and friendly staff
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February 2023 by Lisa Brown
Aisles in the "wares" section are not wide enough for 2 carts to pass, so if there's someone else in an aisle with a cart, you're stuck just following them along. Prices are pretty high for a thrift store and most items had GREEN non-discount tags - almost nothing had the tag colors that were on sale. Clothing racks are small & round and too close together. They seem to be sorted by item type/size but they're not logically placed, making it hard to shop for different items in one size. Shoes are sorted by color & not size, making it WAY too complicated to find anything (who has time to pick up every pair of shoes to search for sizes?)? Overall, not a good shopping experience.
