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October 2024 by Luciano Maes
Very friendly workers good prices and fair negotiations
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February 2024 by Melody Martinez
My mom went in to sell a beautiful bracelet that my dad got her cuz we needed the money and one of the ladies there miss handled the diamond bracelet and broke one of them off we went back to see what could be do but she was so very rude not shop here or sell ur things to them
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September 2023 by Joshua Smith
Both the women I've dealt with here, both need to work on their customer service. Kim was rude over the phone and Jessica was even more rude on person. She also lied and said my ID was unacceptable just because it was close to 7. There was more than enough time to do the paperwork. Ill stick to the locations where I know the staff will treat me with respect. Lousy customer service.
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September 2022 by 00derrick
Veronica is very rude, unprofessional and belligerent. I inquired of an item I wanted to purchase and she overtly refused to allow access to the item on display; continuing to have a discussion with friends, sending other store clerks to the rear of the store And once it became obvious she had an issue with me personally, a person i never met in life; i left the store after waiting for service 15min to purchase an item she continued to deny me access to.I later called the store to speak with management and found out she somehow convinced Fast Cash she was capable of being responsible, committed and dedicated to making a difference within the community thru providing quality service to Fast Cash Pawn customers. WOWSo I informed her this matter needed to be escalated to upper management she became even more belligerent over the phone to me, a paying, customer willing to purchase items for sale on display inside the store and began yelling, hanging up.Veronica does not deserve to work in management, nor with the public at large due to her bad attitude and distain for customers in Fast Cash Pawn store her malevolent intentions and fear mongering causes confusion and problems within the community and amongst people whom desire to shop at Fast Cash Pawn. Remove this train wreck of a person from your Fast Cash Pawn family of stores and management
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June 2022 by Ivan Barraza
I had 4 mins to close. They denied me entrance. Why do they have hours if they will not follow them. Even after I called they screamed at me they were closed. 4 mins till 7pm. Change ur hours then.
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March 2021 by Elisandro Cordova
Place is trash wouldn’t recommend
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January 2021 by Katty Clark
Very good customer service friendly people
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December 2020 by Unique Tingz
This organization is BAD BUSINESS!!!!.... ok I know it’s a pawn shop but have some respect for your consumers that purchase item from you that is not quality items. I purchased a computer in August from this company and it was $206 and the chubby lady with the glasses ask me if I would like a warranty and stated if I didn’t get it I was able to return the computer. I then said yes I would like the warranty not know until I read it and the paper states that I would have 15 days to return it. Well After I purchased the first computer I went all the way home and the computer was completely unresponsive I couldn’t even get the home screen to show up. SO I went back to the store and told her I wanted a refund and then she stated that she had another computer that was for the same price and that it worked better, So I went on ahead in exchange the broken one for the better one. When I Got home yes the computer worked but as time was passing my computer was acting weird. It would pop a app that said I would need to pay for the viruses to be cleared out. Moving forward by dec my computer completely shut down on me. if I didn’t say it before this computer was strictly for school purposes. Nothing more I took it back up there to see if I could either get my money or if somebody can fix it for me or even look at it Jesus Christ something. The 2 women were very very very rude omg. They was acting as if I didn’t know what I was talking about as soon as I walked in. And the manger then told me it was a 15 day warranty and a 30 day which the fat lady forgot to mention to me , and then she interrupted me while I’m speaking to the manger and said “I told her about the policy when she got it”. Excuse me? Girl humble yourself because you knew dang well you didn’t say nothing of distort when it came to me purchasing that warranty, and then have the nerve to rude and lie and then interrupted me at that. Point is that your business isnt gonna be standing for long if you have rude employees, and not put in any effort to negotiate with your consumers that’s how you lose money honeys ?
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October 2020 by Leigh Schmahl
Its been about 6 minth since I got my ring from Fast Cash Pawn and ever since getting it I have felt something is wrong with my ring. Especially since I have lost wait and it hasn't fit me since I got it back and on the bottom the ring is thinned out. When I got my ring the manager didn't want to work with me extending my time by a couple days when there was a pandemic going on and then I see my ring. I believe this store has stolen the gold off my ring and resized it. I will be able to verify this when I look up on my old pawn sheets how much my ring weighed and now when I have it back and when it weighz differently it will show that the people at this fast cash pawn are a bunch of crooks robbing their own customers.
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July 2020 by Gary Tran
Not too much stuff to choose and to browse, very Limited merchandise compared to other locations
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July 2020 by Anthony De MIRANDA
I do not know well there return policy, but I bought a tv with a warranty to return under 15 days if something wrong with it, I ended up bringing back the tv under 24h I got my money back but they hold on to the warranty money, I thought a return under 24h will give you your money full money back... will change my rating if proven otherwise.
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December 2019 by JacklynngsdtztTY Connely
This pawnshop is disgusting and isn’t customer friendly the “manager” and the “assistant manager” were not very knowledgeable took 20 minutes for her to give me a quote which technically I never got! Clean the store if you don’t know what you are doing behind the counter girls!
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August 2019 by John Alexander
They are inexperienced pawn brokers i recommend to go to the store on south Quebec evans st you will be treated better
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May 2019 by Liz Xz
Attention: GO TO EZ PAWN!! Fast cash is not the place for loans. I used to come here to get loans but will never come her again!! I wanted to get a loan of $1,700 for some very nice jewelry and they only offered $1,500 for it all. Went to EZ PAWN on Mississippi and they gave me $1,750 on top of returning some jewelry pieces back!!! You will never see me at fast cash anymore. EZ PAWN is the place!!!!!!
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May 2019 by eugene davis
Never answer phone. Why risk the waste of gas if they cannot take effort to answer a phone.
