-
February 2024 by Steven B.
This company has terrible customer service! I would not recommend them to anyone! I would go to another company for a rental car. They will treat you better!
-
February 2024 by Tobi Adeoye
Laura and Citlaly were great! They took care of me quickly and were delightful to interact with ?
-
January 2024 by Miłosz Zielinski
Nice and friendly service, very helpful team, I highly recommend it
-
January 2024 by Jeanne - Patrick McDonough - Southworth
The Enterprise location on Havana in Aurora, CO provides exceptional customer service. They are responsive to communication with them and always strive to meet their customer's needs.
-
January 2024 by baffour asare
I want to thank Devin, Katie and Citlaly for the welcoming faces, wonderful hospitality and great service. Good job.
-
January 2024 by Oz
Got a mini van from citlaly fierro and her team did a wonderful job. Thank you guys again. I will definitely be renting out another car for our next road trip.
-
January 2024 by Jennifer Novy
Worst experience in years. . . Prices quoted by employees not honored. I'm having a hard time with this one and the issue is still not resolved. Employees playing in the back, not assiting with phone calls or offering assistance to clients that walk in when the office associates are already on the phones. Completely unprofessional.
-
January 2024 by Dan Madera
Zain & Citlaly were both fantastic. Great professional and efficient. Would rec this rental site for friendly helpful and easy rentals. Thanks team! It's like they have a team of managers - they are all so good. Cheers.
-
January 2024 by termutiz gonzalez
Like they said if you don't have nothing good to said, don't said anything. ?
-
January 2024 by Lisa Lewis
Mary and Fatima were great. The experience was overall great. I will rent again.
-
January 2024 by Doug Bouman
Did what they said. They worked with the insurance company and the auto shop to provide a very smooth rental over about five weeks. Car was as advertised and performed well. Thank you
-
January 2024 by Bonnie Elozory
I’ve been here several times, interacting with three different employees. They have all been extremely helpful, friendly and prompt. They are able to get you in and out very quickly. Everyone here has such a positive attitude. They check out the cars for you, noting any Issues while explaining everything thoroughly. I will trust any future car needs to this location. Hope I don’t need them too often, I’m here as were all the people in line because my car was stolen. At least during bad times there is a friendly, patient person waiting to help, to work effortlessly with our insurance company and to get us back on the road asap.
-
January 2024 by Sky Rockit
The Enterprise agent was very nice.I have rented from the facility several times in the past and it's always been a positive experience.My car was at a collision center after being hit by another driver.Thankfully my insurance was covering the rental.They hooked me up with very nice ride and picked it up at the collision when my car was ready so I didn't have to worry about the return.So I'm very happy with the experience and recommend this Enterprise rental agency.
-
December 2023 by Bruno Campos
Terrible experience at this store twice. I would not recommend anyone to visit this facility.
-
December 2023 by Abby Pickerton
Long over due review. It has been about 5 months since I had the worst experience with Laura. I had to fight for months to get my 200 deposit back after her lies of my rental being dirty and not filling my gas tank up.I was smart and took photos of the rental and gas tank when I first rented. Goes to show you what a liar this Laura is! She had the nerve to accuse me of this! I showed her the photos and she was shocked that I busted her! No apology or anything!Nasty, nasty attitude, rude, aggressive......Definitely lost my business for good!Luckily, the next time I had to rent a car I went to a different location and had a wonderful manager take great care of me.People....stay away from this location if you can. There are many other locations that have managers that are not nasty or have rude attitudes and try to lie and rip you off.
