Big Brand Tire & Service in Aurora, Colorado, is a trusted auto repair shop that has been serving the local community since 1969. They offer a wide range of services, including tire sales and installation, brake repairs, oil changes, and battery replacements. The shop is known for its friendly and efficient staff, who provide excellent customer service. Customers have praised the team, particularly Roberto, for their quick and smooth service, as well as their honest recommendations without any hard-sell tactics. The shop also offers free services like tire rotations, alignment checks, and flat repairs. While some customers have reported a change in customer service quality, the majority of reviews highlight the shop's commitment to providing high-quality services and satisfying its customers.
Terrific experience, could not have been better, tires came in the next day after Roberto helped me out, took 30 minutes and I was out of there, on a Saturday!
October 2025
Had a nail in my tire and Roberto and his team helped me out super quick and smooth. They are very welcoming and great customer service! Would highly recommend if you get a nail in your tire!
October 2025
Took my vehicle here for a wheel alignment that was recommended by the auto dealership. Two week prior I had purchased new tires. The service staff examined the tie rods and determined that they didn't need to be replaced. They performed a wheel alignment and completed it within an hour. My vehicle rides straight as an... read full comment
