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January 2024 by Jose Q
I bought an iPhone 14 for a present for Christmas from here was told by Maria E that the case and the wall block charger were free with the purchase, but turns out they were actually 80 bucks just for case and charger but I went to return it Tuesday and was told they are not refundable so please be careful and don’t get accessories just get them on Amazon
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September 2023 by Raymond Zubia
Daylin helped me with a phone purchase, yesterday, and I COULD NOT be happier! She represents Cricket fully and reminded me why I am a loyal customer!
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September 2023 by Charles Budoff
I stopped in today about 2pm, and being a Cricket customer for close to 20 years, I felt ok with just doing an upgrade to my phone, it will have been my 3rd or 4th in about 10 years. But once inside, with no other customer in the store, a woman came out of the back, got on the computer/laptop, and completely ignored me. After about 4 minutes looking at phones which had no price or model numbers (one had the model number written with magic marker on the back) I decided to leave. I noticed a T-Mobile just a few doors down. There were about 5 or 6 customers in that store, and within less than a minute, I was being helped. After talking with them, and now having looked at a few others, I might just take my number to a different company. I came to Cricket after Verizon took over Air Touch when they dropped the ball in there service to me. I WAS happy with Cricket until now. But my experience at this location sure was below sub-par.
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May 2023 by Bela Alicrim
Opens at 12 and we spent 30 minutes waiting for them to open and they never did it’s now 12:30 and still nothing
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December 2022 by Susan McKeon
Jessica was extremely helpful & patient troubleshooting and reparing an issue with my phone. I have had consistently good service at this store .
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October 2022 by Octavio Tenorio
Hours say 12 to 5 on Sunday but no one is here. 5 Customers already came and left
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September 2022 by Brey Taiwo
I can’t wait to take y’all to small claims court. You guys sold my mother a broken phone and didn’t wanna give her a replacement or a refund. The girl in the shop that works there don’t think that you don’t have your day with me honey watch your mouth. I don’t play when it comes to my mom.
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August 2022 by Mike Edmiston
Thank you to Maria E. for taking the time to get us set-up with 2 new IPhones. She was very patient and professional. Very impressed!
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April 2022 by Kevin Quarles (Dad)
Cricket wireless schmokes all Da cockles. They can’t stop stuffing Dak down their throats 4 they Love ❤️ the cockkk!!!!If U have the service then U definitely know exactly what I’m texting about. These cockkk schmokers charge U jus 2 pay ? your bill! ??The unlimited data is also a bunch of bull also. What good is unlimited data if it never works when you need it? ??♂️??
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April 2022 by Suzanne Spoonemore
Antonio was very helpful. He showed me the different phones and tried to simplify the different plans. Which is a good thing! Don't really care for cricket phones but I needed a phone and my carrier after being with them for 7 years kept shutting my hotspot off on my 4G phone. Then they finally told me that I would have to upgrade to a 5G in order to get my hotspot back. This went on for 3 months! Every time I call they'd walk me through the settings and all this just trying to BS me. I hate companies like that!
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May 2021 by Brenda P
Went in because I had a question regarding my new phone. The person there was too busy talking to his I guess the manager and just kind of ignored me and then I said is there a fix for my phone or... and I was told by the girl in front of the manager "I don't know what your problem is, it works fine for me." Well gee, what happened to customer service?
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January 2021 by Russell Bradshaw
I had a new phone from Verizon that finally got unlocked so I went to this location and Jessica helped with a new sim card, transferring my contacts over and in general went out of her way to make sure that everything worked! This was December 16 of this year. I am very very satisfied withe the service I got!
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January 2021 by Martin Kovtun
Awesome store, great service!!
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November 2020 by Hoody Bombs
I almost never have to wait in line
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August 2020 by Matthew Drobnick
Here during normal business hours, literally was on the phone with a rep 15 minutes ago.The door is locked and no one will respond
