Came in to open up an account for another family. Member didn’t know that you need to make appointments for everything here. Had to get special permission for a young child about eight years old to use a restroom as we wait to be seen. I am going to cancel accounts with The Chase as soon as I can
April 2024
my account got hacked. i switched to a secure bank account and it gets hacked again. I didn't lose my debit card. someone is physically going to a chase bank and withdrawing money from my account without a debit card and they are allowing it. 2 times now, 2 different accounts, 1 account being a "secure" account.