-
June 2024 by Moses Najib
Exceptional Service with a Personal Touch
From the moment we walked into the bank, we were greeted with the utmost professionalism and warmth by Angelo Zunic. She demonstrated incredible patience as she meticulously helped us set up all the accounts we needed. Not only was she respectful and attentive to every detail, ensuring everything was completed perfectly, but she also brought a delightful sense of humor that made the entire process enjoyable. It’s rare to find someone who not only excels in their job but also cares deeply about making clients feel comfortable and valued. We truly appreciated her dedication to excellence and her ability to make banking a pleasant experience. Thank you, Angelo, for going above and beyond!
-
June 2024 by Megan Taylor
Why does the ATM vestibule close on Sundays? What a silly policy.
-
May 2024 by Dese Lee
Worst bank and customer service ever save your time and money and go somewhere else
-
May 2024 by Carol Montag
BE VERY CAREFUL OF THE BANK MANAGER AMANDA AND HER CO WORKERS. THEY GET PHYSICAL IF THEY DONT LIKE WHAT U SAY. AMANDA WILL SCREAM OUT LOUD IN FRONT OF OTHER CUSTOMERS. BEWARE OF THIS BRANCH IF U VALUE YOURSELF!!!! ILIFF AND CHAMBERS BRANCH.
-
May 2024 by Carlos Rios
We went and they did not want to serve us without an appointment. Afterwards we made the appointment and when we arrived they did not want to serve us. Bad service. Do not make an appointment at this branch.
-
May 2024 by Wassim Emmad
Just had to get some paperwork situated and Verenice had helped me out. She was super awesome and able to get everything I needed done. Thank you soo much for everything Verenice!!!
-
May 2024 by Dorin Tisan
Bad customer service was going to open a new account but change my mind they don’t help at all
-
March 2024 by KXNGJacob Tha Great
Not a very good banker with time management. Made and appointment 3pm and walked in at 3:05. I was told they have a 10min grace period but the banker didn't honor it. The banker took a walk in during my appointment time and proceeded to say we took too long. I've bank with Chase for over 10 years and never have a had a bad experience until now.
-
March 2024 by Cam Vu
Never had a more phenomenal experience at a bank! Everyone was extremely helpful and friendly beyond belief. Great bank, amazing staff, 10/10 service.
-
February 2024 by Peter Brungardt
Quick and friendly service
-
January 2024 by Talia S
I needed to do a wire and I didn’t have all the information at the time. The manager Amanda was so patiently and didn’t make me feel rushed, she helped me and even gave me some water while I waited to get all the information. After she did the wire she walked me to the door and gave me her business card and said call her directly if I need anything else. This was top notch service.This will be my new bank to visit going forward.
-
January 2024 by jr bean
Always a bad experience no matter what location but this one has been multiple bad experience. I just ended up closing my account. Going where customer service better
-
January 2024 by Branson Lee
The manager Amanda is the worst person I could have ever asked to deal with. She should be fired for her lack of care. Plus from what I saw she does not treat her employees well at all. My favorite banker of 5 years stopped working here too. No surprise when you have a manager like that.
-
January 2024 by Larzma Z.
Absolutely the worst, most disgusting branch I've ever had to experience. These women here just gossip, slander and speak in a different language as much as possible. God forbid you might have banking to do that inconveniences them so much! Oh and to be told "you have to make an appointment for that, but you can do it online." Worst experience I've ever had in banking! I am so sick and tired of hearing I have to make an appointment for literally anything! Also this "manager" at this location is so rude and "inconvenienced" by anything that makes her leave her desk/office believe me nothing will be diffused or resolved! Absolutely DO NOT GO TO THIS BRANCH!!! I know Chase is such a big corporation, they don't care about us regular people, but I will be closing my accounts today! Even Wellslfargo is better than this crap!
-
January 2024 by Devon
No "public" bathroom? I asked if they have a bathroom for customers, and was met with a sigh and the manager stated "no, we don't have public bathrooms..we have a sign on the door that says it." I looked, guess what..no sign. I apologize for making you get up from your desk and answer a question.. guess who just lost a customer. I am closing my account today.
