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January 2024 by Brett stephenson
You can write straight if you got any issues
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January 2024 by Ai Rasz
Is this place on life support?Nothing here seemingly ever works.By far the worst Chase I've ever visited out of all the places I've ever been to.
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January 2024 by Ayman Judeh
Fix your ATMThe door for the ATM has been broken for almost a year now
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January 2024 by Jason Finnimore
Its annoying when you're a member and the front door won't open ... and the ATM out side doesn't work. ....terrible and the staff leaving treated me like a criminal.. when I let you hold my money ..annoying glad I'm going to Belco they know how to treat someone
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January 2024 by Robby Eder
Both ATMs are constantly having problems. On a regular basis they are down. Waste of time.
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January 2024 by Emily Collins
Terrible customer service even from the branch manager
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December 2023 by Isaac B.
terrible service. stopped in 12/27 at 2pm and the bank teller (Not management) was a young lady who was rude and didn't offer help to me as a member at all. This branch needs better management as I witnessed the shift supervisor treat another person with little to no respect. Get a job you enjoy.
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December 2023 by D D
Clean location and in love with the one teller lol
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November 2023 by Nichole Parker
My son & I have been customers. I changed my sons first checking account to a high school account & I had to go in person to do this which was the 1st inconvenience. We waited 5 business days to receive a debit card in which they sent an ATM card instead. I spoke with 3 people who couldn’t fix the problem over the phone. Now, I work, my son works and has school & we have to once again go in person to fix “their” mistake. Once again I have to be inconvenienced for what they couldn’t do right in the 1st place. I will continue this complaint higher up. The solution was to wait 30 days to change to debit card or go in person when you can. Not okay!! My son isn’t able to make purchases because he has an ATM card. We have to figure it out.
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November 2023 by Erik Martinez
Terrible service, a young lady. Just because I didn’t have an appointment made me feel unwelcome in this place and with a bad temper.
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October 2023 by R B
The atm never works I need to do something at 9pm and I can't forever it's malfunctioning
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September 2023 by randy briceño
The atm never works I need to do something at 9pm and I can't forever it's malfunctioning
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September 2023 by Chris Gilbert
Stopped in with a client to have a document notarized. The only notary in the branch was the branch manager. However, the branch manager claimed she had no availability for the next five hours to do what is literally a five minute task. Chase is very good at reminding me why I quit banking with them originally so many years ago and they help me regret my decision coming back. Poor customer service, but lots of platitudes.
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September 2023 by S H
This chase bank absolutely sucks. If there were a standard of what not to do, they should use this location as an example.The drive through atm is CONSTANTLY broken, the door access for after hours DOES NOT WORK. You have to drive elsewhere to use a single chase atm. Their equipment outside is janky and old.
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September 2023 by Scott
Worst bank branch ever (by a country mile)!!! I suggest you bank somewhere else. What a waste of time, I waste 20 minutes every time I go over there, because the ATM never works! !!!! I should send them a bill for the lost hours, true story---lost hours this year! I would give minus stars if I could!
