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February 2024 by Matt White
Carpet Mill was great. They got in and out quick and did a great job with the install. Thanks
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January 2024 by A. Mark Gilbert
on time, professional, great work
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January 2024 by Laurie Schell
Good prices, efficient and friendly service.
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December 2023 by Glenn Robbins
After the flooring was installed the mess was not cleaned very well. They broke a light fixture and legs on our bed and never said a word. Extremely unprofessional. They didn't have the transition pieces and took over a month and several phone calls to finally have them installed. Poor communication on the install department's end. Our sales rep, Neil, however was very responsive to his credit and followed up with the install department but they didn't seem to care much to come back and finish the job. The flooring looks great but they could have told me what they broke and wouldn't be a big deal but trying to hide it doesn't sit well with me.
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December 2023 by mari vander
We began our quest for new carpet at a well-known large company but gave up dealing with them after frequent delays and surprising additional fees kept appearing in their sales contracts. We went to Carpet Mill on E. Quincy and were immediately impressed with their selection, prices, and customer service from Neil. Within 2 days he brought large carpet samples to our house for selection and carpet was ordered and installed in 2 weeks. We love our new carpet and totally recommend Carpet Mill and their great salesman, Neil. Go see him!
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December 2023 by Wendy W
After going through so much drama with my HOA, Carpet Mill made such a big problem feel so effortless. The man who helped us was so genuinely friendly and knowledgeable and completely understood what we needed. Then, installation was such a breeze. The guy who came over was so kind and so efficient in installation, the end result was AMAZING. I would definitely use them again if we need them in the future.
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December 2023 by Paul Trentzsch
Great store manager and even better carpet installer. We are very happy.
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December 2023 by Rachel Caldwell
Great staff, very friendly, helpful and not pushy at all.
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November 2023 by Gerald Kolb
The manager here is straight forward and easy to work with. The sales promos offer great pricing opportunity. Extensive selection.
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October 2023 by Cindylouwho Idk
I must praise Larry Sales, for the excellent service from beginning to end, even with a wrench thrown in, he made it right. The installers were professional and efficient. Will definitely use Carpet Mill again.
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September 2023 by Jane Fowler
Our salesman, Larry Sales, was very knowledgeable. He brought out six large samples of carpet so we could see the colors in our home. He measured at the same time and gave us a quote.The installation staff were wonderful. They were right on time and finished our home in one day. They were friendly, very efficient, and hardworking. I highly recommend Carpet Mills.
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September 2023 by Christopher McMillan
The staff is friendly & the installer did an amazing job. We will go back time & time again. Thank you Jim & Larry.
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June 2023 by Huston Rendell
Purchased carpet and had installed with no problems. Sales and installer very professional.
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May 2023 by Mark Keller
I went to the Aurora store and Mike the salesman was very knowledgeable and answered all my questions. I picked out a very nice carpet and had a budget, Mike worked with me and we worked together to meet my needs and after the installation I could not be happier. The installation was flawless the carpet is beautiful and I feel I got a fantastic price. Thanks Carpet Mill, you have a lifetime customer.
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May 2023 by Lynn Bronikowski
Staff at Carpet Mill were very helpful in helping me pick out my carpeting. They even brought the samples to my house when they came to measure the next day so I could get a clear picture. I couldn’t be happier with installation—on time and very efficient. A good experience overall.