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December 2023 by Evan Foster
Our bank teller Neicy was extremely helpful and sweet!
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December 2023 by Brittany Sullivan
Rude and unhelpful. Gross attitudes glad I closed my account with this place
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October 2023 by Yo Soy
Worst bank ever atms are always broke you guys need to fix this problem asap smh
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June 2023 by Maron Haily
Haifaa here name she doesn’t know anything about she just wasted my time to open new account please don’t go there again
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April 2023 by Mario Perez
Bank denied my credit card payments to the point where I lost my Self. Credit card don’t recommend this bank to anyone 0 stars!
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February 2023 by Habs Labs
Not a good branch to open your business account, they ask for unnecessary business documents just for a business account. Find a different branch.
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December 2022 by B
As a customer that comes here every Monday to do deposit for our church I never forget my ID in the one time that I forget it out of all the years that I have came they can't take my deposit becuase I forgot my ID. That is what you call Poor customer service you don't care about your clients and don't talk about it's for your safety I bank at Chase and they have more security than you guys and they do take deposits when you are a known customer.UPDATE: This place is horrible 4 people in side in lime and 2 in drive up and one teller! I been sitting im the drive for 30mintues this is not acceptable. I will be driving all the way going to southlands becuase everytime I come here they take way too long!
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October 2022 by Jennifer Gallegos
Every company has growing pains when they open a new business. This bank was formally BBVA, some issues in the beginning as to be expected but the staff and facilities have done their best and as a business banker I enjoy this staff and branch above any other banking experience! Very personal feel and they treat me with so much love and respect.
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October 2022 by PowerFantastic
No longer a friendly neighborhood bank as was with BBVA/Compass. Overall banking experience with PNC is gutter-trash.
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September 2022 by Joshua W.
Less than one star, this place sux.No one wants to work, everytime I'm in here it feels like target many workers no one checking out though. Since the change over from bbva, the care went down 100%
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May 2022 by Hamid Imam
This is a butcher shop, not a bank. A bunch if incompetent, unprofessional, and nasty employees. Especially, the African American lady. She yells at you like your her dog. Be prepared for 45 mimutes wait for the simplest transaction. Look at the reviews, it tells you everything. I guess corporate simply don't care.
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March 2022 by Veronica
I been having a lot of issues with my accounts online ever since they bought out my old bank but today when I had to withdraw cash, the one time I actually needed help from the staff, the horrible customer service I received from the teller just gave me the push I needed to leave this bank. I paid off my credit card and as soon as that is processed I am closing all my accounts. I don’t recommend this bank.
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January 2022 by Kevin Quarles (Dad)
Short staffed but the employees work hard to compensate for it.You can encounter long wait times plus employees dealing with multiple customers at a time and the drive through doesn’t make it any better or worse.Sit in your vehicle ? & smoke ? some Reeferz because it may take a while.Everyone is hard @ work just needs more employees but it’s like this everywhere nowadays because of covid or whatever it’s called now.This is still a good place for banking business.Niecy is great ?? @ her job,however she’ll probably be swamped when you get there.Check em out if you’re ever in the neighborhood and holla at a Playa ??
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January 2022 by V
As a customer that comes here every Monday to do deposit for our church I never forget my ID in the one time that I forget it out of all the years that I have came they can't take my deposit becuase I forgot my ID. That is what you call Poor customer service you don't care about your clients and don't talk about it's for your safety I bank at Chase and they have more security than you guys and they do take deposits when you are a known customer.UPDATE: This place is horrible 4 people in side in lime and 2 in drive up and one teller! I been sitting im the drive for 30mintues this is not acceptable. I will be driving all the way going to southlands becuase everytime I come here they take way too long!
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October 2021 by Lizzie Albert
Tried calling before I went and phone line just sat in silence so eventually I just decided to go. Went to deposit a check and went inside the lobby. Yes there was a line and things moved a bit slow, but all of the tellers I came in contact with were super friendly and helpful. Once I started my transaction I was done in 5 minutes.
