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February 2024 by TruBlu Solutions, Inc.
Worst bank ever. I'm a contractor, and my client mortgage is through them. My clients house is not livable because of a pipe break and the insurance company sent the mortgage company the money for the repairs. The mortgage company will not release funds for the repair until the home it done being rebuilt but nobody will start the work without a deposit. The homeowner is also elderly and disabled, & she is sleeping on a friend's couch until her home gets fixed.Stay clear of this bank
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November 2023 by Gevork George NAzaryan
Worst bank ever! Only have 1 “teller”. If you want to withdraw cash from your account. You’re gonna have to wait a LONG time if there’s someone ahead of you. So glad I stopped banking with them
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October 2023 by MTG Logistics
The workers here don’t even know how the banking system works, they are looking for other banks, you are wasting your time here.
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September 2023 by Joseph Dowling
Amazing customer service. They really helped me out here, I highly recommend this location for all your banking needs. Thank you, you all rock :)
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August 2023 by Travis Smith
This bank and specifically this branch is horrible. If you need anything from a teller be prepared to wait a long time
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June 2023 by Zack Pritchett
Why on earth the BoA branches close at 4PM nowadays is beyond me. Makes it very inconvenient! They should also change their name to “Bank of SOME of America”, since there’s only like 6 branches in all of Colorado. (::insert eye roll::)And please, don’t waste your time with the standard, canned response that’s copy/pasted throughout all these reviews. Maybe take the time to actually seem genuine, rather than not. Or do you kids in the social media departments not know how to do that? My guess is that you do not.
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December 2022 by Beautiful Chaos
If I could give 0 stars I would. What bank closes on a Friday, 2 days before the biggest holiday of the year???? Not to mention the slowest and most incompetent bankers I have ever encountered. Highly do not recommend.
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December 2022 by Ed Zumstein
My experience w this location reminds me what a good idea it is to switch to a credit union.
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October 2022 by Abraham Andemariam
Very good service, they are all Happy to serve you, and make things easier. Ciara and Eric are very professional and helpful along thwer Manager.
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September 2022 by Peter Murray
Most B of A employees are pretty worthless, but Eric Boiano (a manager) wins the least competent of the day award. He was really sure of himself that he didn't need to call and verify a deposit, but turns out he was wrong. When I went back to get him to finish the job, he was pretty rude about passing me off to another banker.I can't recommend against Bank of America any more strongly, but if you must, avoid this branch at all costs.Although William was able to fix the situation, Eric's mistake caused me to miss an expensive deadline. As it turns out, Will is new, and must have come from a bank that has actual customer service, and really does care.
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September 2022 by Tania Howard
Come here all the time to cash my bonus check. Today I am told my name is backwards. I Went to talk to my payroll manager(her office is next to mines) and she says nothing is wrong with my check. Check matches my information on my ID. Payroll and I tried contacting this location multiple times and no one ever answered. Very disappointed as it’s close to my job and very convenient but I do not think I will step my foot back there.
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June 2022 by Svitlana
Very helping stuff , especially Jacob and lady at the reception (sorry, don’t know her name). They both were very nice and helpful. Thanks to them I got my first card in USA.At the same time I want to mention that I was trying to call another department on Hampden , which was closer to my home, but they did not respond for several times. Every time I call this department it’s very easy to connect with somebody. They always pick up from the first call.Now my sister also coming there to get her card. It’s all because I received best client’s experience and professional treatment. Also will recommend to my friends and will post video on YouTube. Thank you ?
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May 2022 by Srikanth P
They can’t even provide Notary service wow.
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April 2022 by Nazmul Huda
Great service, greetings and very very helpful staffs. It was a great experience to visit the branch and got my 3 things in such short time and seamlessly... thank you team...
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April 2022 by S. Arbabha
Came here two days in a row at different times and they told me both days that their teller was “unavailable” to complete cash deposits. Waste of time and gas. Go somewhere else.
