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September 2023 by Ashley Jones
Do not rent a car from this location! Every time I go in to pick up a car. There is always an issue always! They make up rules as they go, they do not follow Avis or budget policies.And the manager is a total "karen".How is it that a dispensary will accept a digital Driver's license? ? They have to abide by federal laws. So taking that to show proof of drivers license, NOPE NOT FOR THEM!The first time I went to this location. I could tell the second I walked in the door that I was nothing but a main convenience he asked me to please come back in a half an hour to an hour, And they were closing in an hour. I went ahead and did as he asked and then I came back when I goauthor he advised their system was down even though he had just checked out another customer and that he would be unable to help me. I had a road trip planned and was unable to get to my destination on time Because I had to drive all the way to the airport to get a car. If you have any kind of plans that you need to be somewhere on time I do not recommend this place. Go to the one in greenwood village off of clinton they are amazing.
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September 2023 by Robert Thomas
My $48 a day car rental cost $498. I highly recommend going somewhere else.
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August 2023 by Mike H
Karrie was incredible!! The Avis process and system are TERRIBLE but she handled everyone and all of the chaos with grace!!
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June 2023 by Christopher Wilson
Contrary to the negative reviews I see here, both Abbe and Kenneth have gone up and beyond for customers while taking care of me. Just to see how she was able to handle customer retention up and beyond any other rental agencies I've been to was rewarding and refreshing. She's extremely nice and even provides leeway for customers that may not even be available when you call these companies directly. I can't speak for other reviewers' experiences, but I can say it feels close to home with a level of support that was provided to me and to all those that received service while I was there. I look forward to continuing business at this location.
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June 2023 by Long Shot
Unprofessional no customer service skills, give you dirty car and getting in the car I swear to God I got sick the smell I don't know how they are In business, my advice is runnnnnnnn
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May 2023 by Holly Aspire
one of the unprofessional place. I returned the car and it's still they charge my bank account.poor management
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May 2023 by Perrine J
Absolutely awful, time consuming and soul destroying
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May 2023 by Roberto Torres
(Translated by Google) Very bad communication and they don't know how to deal with the public, very bad people(Original)Muy mala comunicación y no saben tratar con el público muy malas personas
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May 2023 by Blue D
I returned the car , they charge my bank account again .i called this location but they won't answer phone. I called customer service. the Indian guy trying to help me on the phone but it's hard to understand him and then he hang up the phone on me. Poor management and poor customer service .I don't recommended at all
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May 2023 by Sabrina Ryan
We rent a car for uber, smells like somebody peeing the car. I rent the car from other location before, this location is totally unprofessional.
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May 2023 by Veronica King
You should start working at Walmart if you don't know how to manage the company. We return the car and they still charge my bank account
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May 2023 by Martin Jomes
They waste my time there. And they charge a lot. I don't recommend it
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May 2023 by Jessica Gonzales
They don't know how to respect customer?
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May 2023 by Mo Moen
They charge your card even you return the car. you have to be careful for this location. I don't recommend it
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May 2023 by Robin Saul
I returned the car and still charge my credit card.? poor management
