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June 2024 by Linette Guy
I bought a car battery at this store today and felt like almost everything was poor. I had to wait a few minutes because their was only one cashier open. A line was forming and I suggested they open another register. Someone else opened because my cashier had to help me outside. A mgr installed my battery and was very helpful, but I commented to him the store looked junking. All the trash cans were overflowing and other trash was everywhere. I told him this was not a very good impression and a few of his guys could empty the trash cans in the front.
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June 2024 by Honest Reviews
Brandon provided exceptional customer service this morning! Thanks!
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June 2024 by Lauren Jenkins
Josh was absolutely amazing. My mother-in-law needed a new battery this morning and he sold us a great product and helped to install it. Great service!!
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June 2024 by Jefersson Gutirrez
Good offers and many types of approved spare parts
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May 2024 by Joe F
Excellent auto parts store; knowledgeable, always friendly; good advice; helpful.
Yesterday, I cut my finger and got stitches. I needed a new headlight, and Ricky, the store manager, installed it for me because I couldn't do it myself! Wow! That's above and beyond the call of duty. Thank you.
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May 2024 by Adi barry
Worst store manager. Won't take returns (of any kind, including purchases you just purchased today, have receipt for, and haven't tried to install. Things have really gone downhill since Ricky left.
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May 2024 by kem howell
Ricky was so helpful in making sure I got what I needed and even helped me put the bulb in! Also was in and out quickly.
Thanks Guys!
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May 2024 by Katie Monasmith
Do not shop here unless you like difficult people, lack of products , sketchy parking lots, and fluctuating business hours. The store manager is less than responsive to problem solving, and I was met with a defensive attitude over the simplest of questions. The store opens when it wants and is rarely open at 7:30 as advertised. Find what you need across the street at Napa or a block further west at Advanced auto parts. Never again an auto zone customer!
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April 2024 by ty Janee
I recently when to ask if someone could help me with my headlight. I had Ricky as my tech. He did the headlight and back brake light. I tell him thank you , I tried to give him money he wouldn’t take it!! I get in my car to drive off and now it won’t start. I go back in get Ricky he tested my
Battery it was bad. He then took out and put the battery in. Very very appreciative of Ricky??
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April 2024 by Crystal H.
NOT A SINGLE OUNCE OF HELP WAS OFFERED IN THIS STORE JUST NOW!!! Not even a greeting!!
Everyone is standing around talking, one guy was putting up windshield wipers, another chick kept going from one side to the other sneezing without covering herself, and there was absolutely NO ONE IN THERE BUT MYSELF AS A CUSTOMER!!
What poor customer service!!! I put every single item I had back and walked out!! Last visit.. why should I give you my money when I can’t even be offered freaking assistance as I’m standing there looking like I’m confused.
Customer assistance and service is part of the job! I should not have to ask for assistance, that should be the first thing offered to a customer when they walk into your establishment!!
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April 2024 by Simón Alejandro Gamboa Guerra
Longhair guy with a bad attitude when serving
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April 2024 by Sydney Shambaugh
Great customer service
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April 2024 by Michael Carr
On Sunday March 31st at 12:20pm an employee Reese S. Had a Hispanic customer who couldn't speak English very well and told him you either need to use your Google translate or speak some English today. Completely disgusting behavior by this establishment. I understand its easter sunday but this employee does not need to be employed working with the public at all. I will never patronize this store again. I can be seen on cameras calling him out in front of everyone since noone else would.
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March 2024 by ignacio Iturbe
Always there to help
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March 2024 by P Dobias
Store appears to be understaffed. Parking lot is filthy
