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February 2025 by Mike Portnoy
Bought a set of triple square sockets from them two days ago... Specifically asked when I bought them if they can be returned if they're not the right kind, because I wasn't sure. Was told yes, no problem absolutely.
Just came back to return them because they were indeed wrong, with the receipt, and the manager told me no. Because one of them showed the slightest bit of wear on the tip, from when I tried to put it in the bolt. How else was I supposed to know if it works? Anyway, that's a whole lot of nonsense and terrible customer service over thirty bucks. Take your business elsewhere. Should've just ordered them on Amazon and saved myself the brain damage. Which is my suggestion to anyone reading this.
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February 2025 by AJ FortySeven
Dom help me in the freezing cold change a battery - great customer service - mans needs a raise
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January 2025 by Lindsay Armstrong (The Superior Finish)
Don’t bother relying on their phone number account tracking… purchased a wiper blade that turned out to be the wrong size and when they looked up my account to return it, the purchase was not in their system and they refused to return the item… I’ll shop at Oreillys from now on
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January 2025 by Mike Hansen
Great customer service!
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December 2024 by Yelena Dedusenko
Bought a defective windshield wiper and Dom and Chandler stepped up to help me figure out the correct wiper blade, replaced, and installed for me. A bit of a debacle but I appreciated their commitment to getting me what I needed and making sure everything was correct. Keep up the good work guys!
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December 2024 by John
Battery died by the store. Associate was very helpful and got a new battery installed and us back on the road in no time.
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December 2024 by Emma Pulse
Jamin was incredible, my car battery died just as it started snowing. He was quickly able to find the battery I needed. He then removed my old battery and installed the new one in very cold weather. I was so appreciative of the great service and kindness I received at this AutoZone (Quincy Ave).
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December 2024 by Steven Zaugg
Check my oil
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November 2024 by Stacy Jackson
Very helpful folks
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November 2024 by Cristina Maldonado
Absolutely love the team and the support they provided! Jasmin was amazing in helping me find what I was looking for. Definitely recommend to everyone!
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September 2024 by Jesse Sweetalla
As a commercial customer for 4 years at this storeit is finally the worse store I go in I will be requesting for a home store transfer i can't stand being on hold 30 minutes at a time the new managers here are failing and corporate fails to see it
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September 2024 by tet wong
I bought a starter motor online from auto zone two days ago. Unfortunately, it is missing the connector. Thus, I went to the store to see if they can help to rectify this issue. The store manager, Christian, was very helpful and informative. He helped me to return the online item and he sourced a correct part for my need. I’m very grateful for his support and service. Highly recommended and outstanding service. Keep it up.
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September 2024 by Alberto Rodriguez
Too expensive.
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September 2024 by nicole roberts
Amazing customer service, friendly efficient. They are the best AutoZone I’ve ever went to they resolved my problem, which I didn’t think was possible. I am so grateful. I did not get his name of who helped me, but he should be the manager if he isn’t already
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August 2024 by Charles Breland
Knowledge and friendly
