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June 2024 by Nohemi Varela
Excellent service!!
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April 2024 by Kaleb Fields
This AutoZone was great about getting me brake pads for my 2002 Chevy Tahoe, thanks AutoZone.
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March 2024 by Patty Goode
I needed a new car battery and Daniel did the install for me. I had no idea that the connector was corroded. Daniel worked for two hours in the cold, cleaning the connector so he could do the install for me. He went above and beyond. Thank you so much Daniel for your amazing customer service!
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March 2024 by Micheal Foston Jr
I had a disappointing experience at store 807, especially with employees named Talal and Steven. Talal misled me about the availability of a specific tool and showed reluctance in assisting me. Despite discovering the item myself, my attempt to address the misinformation was met with indifference, and my request for a supervisor was dismissed. The assistant manager was also unhelpful, refusing to take my complaint seriously.
Upon returning to the store for a return, the staff mocked my frustration, further highlighting their lack of professionalism. Efforts to escalate my concerns to the store manager resulted in being ignored and threatened with police involvement for merely seeking accountability.
The final straw was a dismissive call from the District Manager, Christopher Case, who interrupted my explanation to minimize my complaint. This entire ordeal reflects poorly on the store’s management and customer service standards. I am compelled to seek resolution through the BBB after being met with consistent disregard and disrespect by the store’s leadership and staff.
Ive uploaded picture of the receipt that demonstrates Store 807 did indeed have the part Talal said wasn't sold there.I would avoid this place!
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March 2024 by Ryan Therriault
Had to get a buld here. Staff was busy, however professional and good to deal with.
Thank you
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March 2024 by Kawetta Summers
The day crew has the laziest crew ever I asked if I could get help putting on my wipers and they gave no help talking about snow when it’s not even snowing it’s misty out and they complaining and wouldn’t help rude unprofessional and not caring for customers needs advance auto is your best place to go they helped with no problem
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January 2024 by Alberto Larrea
Perfect attention, congratulations to the employees, I am glad that the employees attend to us in Spanish, it is very helpful, they give 120% in their work
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January 2024 by Michael Dedrickson
I went to the Auto Zone on Mississippi off Potomac the other day, looking for a battery charger for a friend of mine.As expected because of the cold snap we had, the store was pretty much sold out of them with the exception of the very expensive ones. I was however pleased to find a pair of terminal clamps. My friend has an old battery charger that was missing the positive clamp.That was all I really needed so, I saved a lot of money ?
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January 2024 by Eddie Farnsworth
Had a shock and strut go out on my moms car i spent the last of the money i had to my name to purchase the part online because it said instock. My mom went to pickup the part, not only was it not in stock but instead of waiting for a manager override. The cashier just refunded it. Now i have no car and no money for the next 7 days thanks to this autozone.
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January 2024 by Betty Archie
Juan very friendly and helpful
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December 2023 by wilson aguilera lopez
Excellent service and attention
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December 2023 by Can ofLions
This store closes earlier than it’s posted times. The employees are all pretty helpful and store is clean but they close earlier than listed. Even on their doors
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December 2023 by Alena Rodriguez
Daniel W. was super helpful, professional, and friendly! I appreciate his excellent customer service. He went the extra mile. Thank you, Daniel!
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November 2023 by D D
Not so WOW customer service and opposite of extra mile. As a previous employee of over 3 years, this location is the worst. Stopped in on 10/19. No bags in outdoor trashcan. No drop stop 30/30 - greeting or help. Shirts untucked with no name tag. White shoes. Bad music. Didn't ask if I had a rewards card. No wittdtjr ? No coc savings. Door sensor going off with employee leaving and checking his own stuff out? Y'all need to step it up lol
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November 2023 by Colin Taylor
Absolute worst Autozone. Too many kids working here not doing their jobs; too busy yelling at each other in the back over leaky oil. There was a line of 6 people while they were busy arguing. Once dude finally shows up to check out, he was staring at his phone while I was waiting for him to hit ok on my debit.
