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March 2024 by Danielle Vawter
Aida was amazing, she took trait good care of me and my son! Definitely go see her!
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March 2024 by Stephanie Lara
The first time I was there staff was super nice although I was taken back for my exam a little over an hour after my scheduled appointment time. Got my glasses in a timely manner. Ordered a second pair for 40% on 2/4 and was never called/texted that they were ready like my first pair. I call the store since it’s been a month and the first rep I spoke with was super wishy washy with info but ultimately told me my glasses were dispensed and that I would need to call back because the manager is on lunch and ask for Renee. I called back and ended up getting the assistant manager Cassie or Candice was her name and she was super unsympathetic, unapologetic. She had a tone was telling me that “we don’t give them to random people, they’ve been picked up” already suggesting that I’m in the wrong and telling me they have a very thorough check in process for those pickups. When I picked up my first pair I was never even ID’d. They only asked for my name. Obviously super thorough! I’d really love to know who the hell picked up my glasses because I’m not sure how many patients they have with my same name, phone number, DOB, same insurance policy number. But ya know who’s really checking? The assistant manager told me they’d get another pair “just this one time” as if she’s doing me a courtesy when she really just can’t admit that they DID give my glasses to a “random person.” I only wish I could’ve spoken to Renee because I’ve seen great reviews mentioning her here. Unfortunately I got to the one with no skills in customer service. She had a very “sucks to suck” attitude. Whoever hired her could NOT have been a sane adult. Do not take your chances at this location!
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March 2024 by John Singleton
Aida was an amazing optician went above and beyond helping me with glasses and contacts. One of the best experience with coming in yearly
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March 2024 by iutzi gartin
I had the best experience with Aida. She was informative and helpful. Would recommend her to help you.
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March 2024 by Brandon Fontaine
Jolene was by far the best part of my experience. Not only did she find a way to save me money, but she actually found a mistake on my initial purchase and found me even more of a discount. Good employees should be recognized and she definitely deserves it! Went above and beyond.
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March 2024 by Carlos Gutierrez
Candice went above and beyond to help me get documents I needed for past years of exams even though it was very difficult. Thank you so much!
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March 2024 by Fox E Brown
The best of the America's Best that I have visited. (And they are all great.) Go see Aida and her team they will take great care of you.
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March 2024 by Leticia Tavarez
Great service and experience! It was easy to make the online appointment, checkin upon arrival was fast and easy and Aida was awesome in helping me select my glasses and checking out! I recommend this location to anyone looking looking for glasses ?
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March 2024 by Arath Solis
The overall Experience was Great. This being the first time going to America’s best it was quick and easy. Everyone there is very nice and kept me informed through the whole process Especially Aida, She was very patient with me when providing information helping me pick glasses I’d love and when she was experiencing problems when checking out while keeping me informed on what was going on. She also provided all the answer to my questions helping me understand the process. Thanks to her and other the staff I was able to be done quicker then expected while being welcomed there.
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March 2024 by Omar Y Linda Villalobos
Thank you for today’s appointment everyone was great. Aida helped us with glasses and she was so helpful and bilingual thank you
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March 2024 by J New
Back stabing very poor business not trustworthy.
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March 2024 by Wade Travis
Very disappointed on my glasses on what I ordered won't be going back there again then want to charge me more for the fix
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March 2024 by Lucy Saenz
I had a wonderful young lady her name is Aida at the store14010 E Mississippi Ave., Aurora COShe had the best customer service, very friendly and helpful in helping me make some decisions.The doctor was also very nice.The whole experience was terrific!Thank you
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February 2024 by Gabriel Reyes
This was by far the best experience I've had at America's best way better service than the store on Quebec in Stapleton
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February 2024 by Jen Vetter
They will get you in for exam super fast. Then you will sit for at least an hour and a half waiting to get glass and and be checked out.
