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February 2023 by Kobla Ayivor
Like a family
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December 2022 by Jonathan Miller
I never write reviews. But Rosie who helped my girlfriend and I was honestly the most thoughtful, caring and helpful associate I’ve ever dealt with in my life. Realize first I’m a man so subtly picking up on my gf wanting gifts is not my strong suit. We left without a bracelet she clearly wanted. After some deep thought and a glass of tequila I texted Rosie and told her I needed to get this bracelet asap. But I’d be leaving Aspen prior to them opening. She literally went to the store early the next morning, gifted it all up and delivered it as a surprise during our breakfast in downtown Aspen (a half hour before they even opened). When she came in and walked over my girlfriend immediately started crying. Rosie made her day and honestly was the best person about all of it. A++++++
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December 2022 by Carrie Chi
Walked in to try out the bracelets, Rosie who helped me was very helpful and friendly! Knowing me just trying out and haven't decided what I want, she just gave me opinions and looots of big smiles!
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December 2022 by Inge Bongo
Sublime!
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December 2019 by Chin Chin Liu
I was blown away with the level of the customer service. We don’t live close to a store, so my options are either ordering online or driving hours to get to a store. I was very fortunate to be assisted by the store director when I called the Aspen store. Mr. Munoz was gracious and patient with my gazillion questions. The necklace arrived beautifully packaged with a very thoughtful handwritten note from Mr. Munoz. This is how luxury shopping should be… I am very happy with the purchase. First time customer and I am already researching for my next piece.
