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October 2024 by Carl Zurhorst
Tyler, PJ and the crew are great. Over the past couple years they’ve helped me with all things road cycling - getting fitted, random parts, small repairs, upkeep, maintenance, apparel - they’re fairly busy, and if you’ve got a bit of patience, they’re great. They know what they’re doing (coming from a former hike messenger in NYC), and they put in the effort. Recommend this shop for all things road cycling.
For record, I also use shops downvalley, the Hub (also great), basalt bike and ski (use them for mountain bike stuff), and more. I like Ute due to hours, ease of discussion, and attention to detail. Good team, good shop, good products, good service.
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October 2024 by Ellen Lerek
I was so fortunate to be recommended to while I was in Aspen only for one month. I wanted to bike an e bike and Ute had the e bike immediately available for purchase and an amazing brand BMC. On the spot PJ, the owner assembled the bike, fitted me and got me on my way and his attitude was so honest and perdonal. We even hugged when he put my GORGEOUS e bike on my rack. Afterwards he and his brother Tyler were available to answer any doubts I had by phone or in person. Tyler even boxed my bike so I could take it back to my country. Highly recommend Ute City Cycles.
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October 2024 by Alston Gardner
These guys are knowledgeable, fast, and easy to deal with.
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October 2024 by Brian Daniels
Worked with Tyler on a bike for my partner. Less than ideal experience as he was rude and not answering questions thoroughly. In an area with many options, including Facebook Marketplace, I will think twice in terms of where I buy my bicycle.
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July 2024 by Art Burrows
Knowledgeable, good service
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July 2024 by Tori Zimmer
Ute City Cycles is the best! They were able to accommodate me as a walk in and repaired the axel and chain of my bike. They even explained to me how it happened so I had more of an understanding. There are also a variety of bikes for sale. It’s a great place to make a purchase or get servicing done. Highly recommend!
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June 2024 by Rob Robinson
One of the best. Always helpful, good work, and fair pricing. I have biked for years, mostly mtb and have used many bike shops in different locations. Nice to leave a bike shop ready to ride and feeling good.
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November 2023 by Megan Lyon
This is the best bike shop in the valley! Excellent customer service and great service! PJ and Tyler are incredibly knowledgeable and I will be utilizing their services and buying their products for years to come.
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November 2023 by Sarah Bushman
My bike ride home today was maybe the best one ever! This crew took really good care of my old Trek and always treats me in a very professional but fun manner. Thanks guys!
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September 2023 by Jayma Suckie
Quality bicycles. Top notch service. Outstanding staff.Best shop in town!
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September 2023 by Matt Hirsch
Would not recommend this place! These people are not very knowledgeable, but will still charge you top dollar. I went in multiple times to try to get my brakes fixed. Each time I went to pick it up when they said it was done, it was like they did nothing at all.They end up telling me I just have cheap brakes & that I need to replace them.I take it to another shop in town to get a second opinion. Within 30 minutes the other shop has it completely fixed... all it needed was new brake pads. Don't know how ute cycles didn't realize this. These people will just waste your time & money.
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September 2023 by Maddox Bennett
This shop has me in and out quickly with super quality and clean work. Always super respectful and helpful. The employees are very knowledgeable. I am always satisfied with the work they do for me. Thank you!
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September 2023 by Taiga Moore
Wayyyyy better than basalt bike and ski, seem to fix issues from their bikes that come in constantly. Fast, friendly and knowledgeable
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September 2023 by Roman Lipsitz
Got me in and out very quickly. Was super nice and was very thorough. Thank you Ute City Cycles!
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August 2023 by Matt H.
Would not recommend this place! These people are not very knowledgeable, but will still charge you top dollar. I went in multiple times to try to get my brakes fixed. Each time I went to pick it up when they said it was done, it was like they did nothing at all. They end up telling me I just have cheap brakes & that I need to replace them. I take it to another shop in town to get a second opinion. Within 30 minutes the other shop has it completely fixed... all it needed was new brake pads. Don't know how ute cycles didn't realize this. These people will just waste your time & money.
