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August 2023 by Jameis W.
The little nell is the epitome of pure luxury. I had the absolute pleasure of staying here a few years back. Incredible place with an incredible location. Staff are the best in the world, especially the ski concierge staff. Absolutely incredible place. A stay here is a once in a lifetime experience
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August 2023 by Adele F.
Stayed at the Little Nell in April and absolutely loved it. Service was perfection, very attentive but not overbearing. Rooms were so plush I did not want to ever leave. The carpets were so thick and soft, and linens were so comfy.
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July 2023 by Mallory B.
I absolutely love the Little Nell and highly recommend trying this place. Sit outside near the pool. It has a spectacular view!
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November 2022 by Jeffery D.
WOW! This was our 4th time staying at the little nell. We walk into our suite and my personal sheets I bought 2 years ago were on the bed. What? So classy!The dinners are some of the best meals we have ever had @ Element 47!!! So thoughtful and special and delicious. All the staff is amazing and we enjoyed getting to know Erin in the bar as well as the GM. The rooms are perfect, the staff is perfect, and the whole vibe is very fancy but super casual about it. The Ski concierges are amazing too! Wow...when you pooped or just woke up they are putting your boots on and grabbing your poles and skis with a smile. We adore these guys!!!They forgot to pack my skis as we left and overnighted them free of charge. We travel all over the planet and this spot is right up there as our top spot to visit. The Skiing is a blast too and the gondola being right outside the concierge's spot couldn't be any easier or fancy! I just love this spot and they helped me, my wife, and 2 friends with some of our fav memories ever!With loveJeffery David, Linda, Todd, and Elaine!!!!!
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October 2022 by Francisco Guzmán
It is a special and very beautiful place to visit.
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June 2022 by Robin V.
We had a wonderful stay at the Little Nell. It began with our pick up at the airport, being greeted with a glass of champagne at arrival, our beautiful room, my chocolate dessert for my bday, transportation around Aspen and ended with great memories!
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June 2022 by Joe Z.
The worst. Used to stay there in the early00's Made a reservation and have been totally disappointed. You'd think that by storied reputation this hotel would act like a 5 Star Hotel. No such luck. Call the concierge to have a dozen roses for my wife upon arrival. A simple request for the Four Seasons or the Ritz Carlton these people wanted me to send them a copy of my drivers license and my credit card front and back with authorization for them to use it apparently having my credit card on file at the front desk wasn't good enough. unfortunately we had to cancel our trip to Aspen and trying to cancel our room was yet another fiasco like the Four Seasons or the Ritz Carlton normally you can call the front desk and simply cancel the person at the front desk was at best obnoxious. he simply transferred me twice to an automated system that said that I could leave a detailed message and specifically that if I was calling to make a payment that it was OK to leave my information as well. left twist no choice I left a message and canceled my reservation I can assure you that the next time I wanna stay in Aspen I will stay at the Saint Regis and not this sorry rude obnoxious excuse for what was a landmark property and is now well nothing actually.
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January 2022 by Yuval D.
Most definitely one of the most refined dining experiences to be found in Aspen is at the Little Nell Hotel dining room. You know it's always a great sign when the chef becomes the general manager. Understanding what happens in the kitchen and on the floor of the restaurant will only lead to an outstanding experience that truly is developed with focus on every detail of the dining experience. I found myself wowed by the flavor and presentation of every single dish served for the dinner meal. I also found myself thinking about why I keep coming back to this outstanding restaurant every single time I am in Aspen.
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January 2022 by Binais B.
We stayed at the Little Nell December 17-23. We picked this particular hotel because it has a Forbes 5-star rating and we had certain expectations for our stay considering the reviews, ratings, and lastly the price. It was a pure disappointment from day 1. Every day was a new disappointment but I'll pick a few callouts for this review. Covid safety - The number one thing is the Covid protocols that they seemed to completely ignore. There was no consistency, some of their staff was wearing masks, some didn't. I saw a maskless bartender at their restaurant cough while making a drink. As more guests kept arriving, things got a little bit better, I assume there were many complaints. Bar & Restaurant - Speaking of the bar and restaurants - we had lunch on our arrival. We waited over 90 minutes for our food. It took the server over 35 min to take our order. They apologized and blamed it on new seasonal staff due to Covid. I simply can't be forgiving considering their Forbes rating. We stayed at Stein Eriksen and other Forbes hotels during Covid and the service was exactly what you would expect from a place with this reputation. While eating we overheard another bartender literally complaining about her work conditions, about her managers and about her colleagues. It was very uncomfortable and unprofessional. The hotel staff said that the restaurant staff is new and had to be trained fresh. Yes, it was very obvious!Concierge - they always seemed stressed out and with their heads down in their computers. Every question we had they answered politely but they were bothered by it. I believe simply because they had a ton of emails that were waiting for them. They weren't present at all. Room service - every single breakfast order they would mess op somehow. They couldn't get it right with medium boiled eggs. It was either running or hard boiled. They blamed it on the altitude. We googled it for them and sent it to the chef. It was miserable and laughable.Noise - we were hoping to get some rest but there was turmoil, grinding, and all kind of noises outside our window around 5am. I have no clue what they were doing. I kept calling the front desk to report the disturbance. Free transportation- They offer free transportation to the local mountains, they charge to the Snowmass. Our pickup at the Buttermilk was 30 min late one day. Not even an apology, and we booked it in advance. To be honest this list can go on and on forever, but in short, we'll never be back. It's all hype and no results. The only ok thing is the ski concierge but to be honest every mountain hotel has a similar concept so nothing special about it. Very disappointing. We really wanted to like The Little Nell.
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July 2021 by Skylar S.
Extremely overpriced, but not more so than everything in Aspen is. This expensive hot chocolate is phenomenal, though, and has earned it's worldwide fame. The chocolate itself is rich and flavorful, and pairs well with the light whipped cream and shaved chocolate. Then the homemade marshmallows just melt In your mouth. Got this along with the truffle fries, and wasn't disappointed. Enjoy on a cold winter night! (from @tastessky on Instagram)
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July 2021 by Ken M.
The old adage is that people make the experience. We walked in after a missed connection and 4 hour drive on Thursday at 2:30AM from Denver and were greeted by two kind faces that seemingly were just waiting for us. That was our first experience with the Little Nell and it continued until we left on Sunday. There was no drop-off in affability or assistance anywhere--concierge, front desk, fitness area, poolside, shuttle service, cleaning crew were all top notch. I would also specifically mention Chase who not only felt like our own personal guide, but also made our sunset off-road adventure a unique and memorable experience.The rooms are spacious and well-equipped with everything you need. The facilities are reasonably updated also. The location is perfect. Don't be scared away by the cost as you will definitely feel like you received more than you paid for in retrospect. We will most certainly look forward to returning some day. Thank you--Ken & Tammy
