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January 2024 by J R
Truly the best car rental company of all time. Top of the line new vehicles, consistent availability, exceptional customer service, and appropriate pricing. The convenience factor is more than you can imagine.
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January 2024 by Jon Park
Shady company using hidden fees to charge you double. Do not do business with these scammers, you’re better off with literally anyone else. Mike, you should be ashamed to run such a dishonest business.
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December 2023 by Leila Soltani
Unreliable. Dishonest!-Instead of 342$ , they charged my car 1000$.-Be very careful. They do not provide you all the details of taxes and insurances . until you already siting in the car.- The manager ( Micheal) did not answer any phone calls when I tried to reach him .Do not ruin your vacation!
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September 2023 by Paul Dunn
Top notch customer service and a very nice fleet of jeeps and cars! We have been renting jeeps the past 6 years from Go Rentals Aspen and most recently a Toyota 4 Runner from Go Rentals at the Aspen Airport. Mike and Victor and his team have always delivered every time we have rented vehicles from them. The vehicles are always ready when we get there and they are quick to get us through the check in procedure and out enjoying our vacation. In addition, they allow us to return the jeeps in the evening after they have closed so that we don’t have to worry about getting up early the next morning to return them. This summer, my daughter and I stayed a little longer in Aspen while my husband left for business in Montana. We rented a 4 Runner and will be driving it to Denver to meet up with my husband. They offer a reasonable flat drop fee for driving the car to Denver. We have nothing but great things to say about Go Rentals in Aspen. Thank Mike and Victor!!
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September 2023 by Google user
Top notch customer service and a very nice fleet of jeeps and cars! We have been renting jeeps the past 6 years from Go Rentals Aspen and most recently a Toyota 4 Runner from Go Rentals at the Aspen Airport. Mike and Victor and his team have always delivered every time we have rented vehicles from them. The vehicles are always ready when we get there and they are quick to get us through the check in procedure and out enjoying our vacation. In addition, they allow us to return the jeeps in the evening after they have closed so that we don’t have to worry about getting up early the next morning to return them. This summer, my daughter and I stayed a little longer in Aspen while my husband left for business in Montana. We rented a 4 Runner and will be driving it to Denver to meet up with my husband. They offer a reasonable flat drop fee for driving the car to Denver. We have nothing but great things to say about Go Rentals in Aspen. Thank Mike and Victor!!
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August 2023 by Traveler W.
I am writing this review due to the deceptive practices I encountered at Go Rentals, Aspen location. After arriving at the FBO a Go Rentals employee brought the 2 vehicles we reserved. As we went over the contract, I was offered car insurance through their company which I declined, as I assume most would, stating to their employee that I had car rental insurance through multiple sources. Not to mention coverage from the credit card I used to pay for the rentals. After verbally declining their insurance coverage, the employee advised me to initial 2 boxes and sign. It wasn't until we got our credit card statement that I discovered the deception. Not only did GO Rentals employee ignore my verbal direction of declining, he was also deceptive in telling me to initial boxes of acceptance of coverage. While the contract was initialed for coverage it was due to the deception of Go Rentals. I would never expect their employee of ignoring my verbal declination seconds after I clearly stated I did not want the coverage. Wondering if this is a company wide issue or an employee issue. Based off of other comments on Yelp and receipts posted it appears it is a company wide issue. We were charged a very high rental rate of $499/day for each vehicle and $199 per day for each vehicle for insurance we didn't even want. I have been traveling and renting vehicles for many years and have never been so blatantly lied to. Dissappointing does not even descibe our experience. I will never rent from this company again
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June 2023 by Kait S.
Mike went above and beyond to accommodate my family during one of the busiest holiday weekends of the year. Without his timely response and his exceptional team we wouldn't have made it to our final destination. If you want the best, call GO Rentals! Highly recommend, 5 stars! Thanks again!
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January 2023 by G Mail
I rented a car from the Aspen location and drove it back to Los Angeles. I was quoted $1,400 for two days and ended up getting charged nearly $1,900, despite the original quote and no additional days. Prior to picking up the car, Go Rentals changed the price from $1,200 to $1850, and back down to $1,400 after arguing with them. The Go Rentals 1-800 number, Aspen local number, and Burbank local number were not very responsive after I was ultimately overcharged. Burbank answered once but then stopped answering the phone. Aspen said they would send the contract and breakdown but refused to so and then went dark. They refused to give me a breakdown and increased their fuel price to $15 per gallon, after the fact, without notice! That is theft. I will revisit the review should Go Rentals become more responsive and rectify the situation but they're shoving this under the rug and it's not appreciated by me at all. For such a high-end car rental company, it is ironic that either their Toyota nor their service was high-end. The St. Regis really should work with these people, given their poor customer service and fraudulent methods.
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September 2022 by Pete B.
I rented an SUV from Rifle, CO to drive to Aspen. I was riding on a private plane that got sent to Rifle because we couldn't land in Aspen. I was desperate and rented from Go Rentals as they were the only choice I saw at the airport.i returned the car an hour and twenty minutes after I rented it. The rental charge was $300 plus a drop charge of $200 plus tax for a grand total of $589, and the rental agent NEVER TOLD ME HOW MUCH IT WOULD BE. It was in the fine print, but who reads that.if there's is any alternative possible, DO NOT RENT FROM THESE PEOPLE!
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July 2022 by Amy W.
Our family loves GoRentals in Aspen! Every time we use their vehicle rental service they exceed our expectations. We had a blast cruising around CO in our brand new Jeep this last trip! Mike Bodrogi takes the best care of his customers with his professionalism, punctuality and positivity! -Amy W & family
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October 2021 by JC Cramm industries A ion project
Read the Review that mike threaten to charge more if he didnt take down his review, so i gave it one star based on that alone
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April 2021 by Jonathan Heiliger
Not the cheapest car rental place, but has the best service! Go saved me when our flight was diverted and Demetria in Aspen was efficient and friendly when I had to swap to a smaller SUV. Pro tip: garages are smaller than one thinks.
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January 2021 by Dee H.
Go Rentals ASE is top notch! I came in with my family on a 5 day trip just after Christmas and received such great service. Their pricing was competitive with other rental companies that my husband check with. What other rental company will deliver to your home for no extra charge?! I will definitely use then every time.
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January 2021 by LARRY J.
Had the worst experience with this company. They lie to their teeth. Got a rental delivered to my hotel for 2 days and they gave me an option of returning it or they come and pick up it like they delivered to me at the hotel. They overcharged me for a day for not returning even thought I called them a day in advance to come and pick it up. They said they can't come the day of and just leave it at the hotel they will pick it up in the morning. I fuel the car and took a picture and the miles with the manager at the hotel just for my safety. Now they charged me $2200.00 on my credit card. They are the worst. Will be sending the contract and the receipt with the charges to BBB. Also to the city because tourists are getting scammed. They are scamming people and when you ask them a question the manager is never their so they can't answer. Horrible Horrible DON'T USE THEM !!!!!!
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January 2021 by Ashley Moore
Mike, the man in charge, is very professional and courteous. Best cars in Aspen. Hand detailed and sanitized.10/10 recommend.They have a great team. Customer service is amazing.
