-
December 2023 by rosalio sosa
Terrible service, because one of their clients was going to send me a donation to the association and he couldn't do it because the person who helped them spoke very little Spanish and I explained to him in English what it was about and he insulted me and told us what it was about of fraud and no longer wanted to assist us even though the transaction would be carried out in the USA and with all the documents in order.
-
February 2023 by Robert Musser
Friendly People. Professional
-
November 2022 by beth ellyn rosenthal
I had an argument with the IRS and they won. Now I owed them six figures and they decided to charge me $2,000 a month in penalties and interest for fun.Where was I going to get that kind of money?????Answer: Alpine Bank, thanks to Jonathan Feldman.I got a home equity line of credit against a paid-for Aspen property in less than a week. I paid off the IRS 10 days later.Then I started chipping down the loan month by month.When it came time to finally pay off the loan, I wrote a check and took it to the teller myself.The only glitch: Her English was not really good and she didn't understand I wanted to pay off the loan but keep the line of credit open. But eventually we got it straight.These photos are from the downtown core Aspen branch where Feldman works and where I paid off my loan. I actually signed the loan docs at the Basalt branch, which is spittin' distance from my loft in Willits Town Center.It might be difficult for a handicapped person to enter the bank because you have to go down steps into the courtyard. But oh what a beautiful courtyard. Gorgeous fall flowers. A table to fill out forms or have lunch.Inside it looks like any other bank. No teller lines because who deposits money at the bank these days????Alpine Bank saved me from the clutches of the IRS. I am eternally grateful their underwriting was so speedy.
-
August 2022 by Christy Hzizzle
I waisted 2 hours on a loan application because some loab from the loans dept didn't give me correct info on auto loans please train your people better i value my time deeply and feel yall let me down
-
December 2021 by Brandon “P G A T B” Hernandez
I waisted 2 hours on a loan application because some loab from the loans dept didn't give me correct info on auto loans please train your people better i value my time deeply and feel yall let me down
-
August 2020 by Mario Zulian
10 STARS!! Made us small business look BIG and Important! Thanks to Pete Yang and Nick Edel who worked diligently to get our SBA relief loan approved in no time! Fast and Efficient! Alpine Bank is truly there for its community! Best Bank Ever!
-
August 2019 by Eve Orr
Excellent service. We moved our accounts from a large bank because Alpine Bank’s customer service blew us away. Never looked back.
