“Called 5 tire shops in town to have a quick tire repair done and was told it would be a 4-5 hour wait. Called Midas and they said bring it down, we'll take care of you. That's exactly what they did. 30 minutes, in and out. Fantastic experience! I highly recommend.”
“On top of having the tires that I needed for my car, they also have services for trucks and custom grills for your rigs. I really appreciate you all and thank you for being there for the community when we are in need of your services. And I got to go next door and try some authentic delicious while waited for my tires. The crew is amazing and is quick to help. Come get some lunch and get hooked up with some tires.”
“Discount Tire was able to order and place my tires on same day. Impressive. Thank you Brandon.
The install didn't go as smoothly as I would have hoped due to no fault on DTs part, but rather to an absent-minded tow truck driver.
My car was blocked in by said tow truck pushing my scheduled install time out. I was not pleased. I made my displeasure known. Rather than brush it off as just one bad customer experience, Mark, the store manager, turned it around for me, proving that Discount Tire understands the loyalty of a lifelong customer and the art of creating a positive customer service experience.
Yes, things may not go smoothly, so be prepared for that. In turn, you can rest assured that Mark and his team will do everything in their power to make sure you're happy when you drive off.
Shout-out to Jeremy who along with two other guys worked very quickly to make up for lost time during the install. Despite my scowl and insistent hovering, he was nothing but pleasant. He truly has a heart of gold.
Also, I've gone to a couple other DT locations and this one is my preferred store, though they may wish it wasn't ; )”
“Most honest, fast, and dependable place I’ve ever been been to.. I went in for breaks and not only was that done fast and affordably he had also pointed out the problem I’ve been curious about and was unsure of (being a broken wheel bearing) He then pointed out and showed me exactly where the problem was, how to confirm that problem, explained what would happen if not fixed and then fixed the bearing in an impressive amount of time. My car drives and feels much better now, these guys go above and beyond what you normally see now of days with anywhere let alone the automotive industry. Not only because of the impressive time, quality, and job, but the over all atmosphere and respect 10/10 would recommend and will be recommending in the future.”