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March 2024 by Ethan Campos
I recently had a large box delivered to this UPS store, 140lbs. Josiah not only helped me load the box onto a dolly but also helped me load the box into my car. He went above and beyond to help. Thank you!
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February 2024 by Jeremiah Stanley
If you advertise that you have a notary you should probably have one around, ever.
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January 2024 by Leslie Feuerborn
Convenience
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December 2023 by Eric Lewis
Paid an absurd amount of money to have this boxed and shipped, and I instructed the person at the counter to fill with packing peanuts, with their confirmation. Never had an issue at UPS stores in the past butI should have watched to see it being closed up because this is how the box arrived with absolute no packing peanuts or protective material included. It was an adjustable box, and it looks like they didn’t even try to make it the smallest possible size to reduce the empty space. This was for a Christmas gift that seems to have incurred some damage, so now the recipient has to go through the hassle of claims and might not have an in-tact gift in time for the holiday. I paid the price for a professional packing but received shockingly amateur services.
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December 2023 by Adele Wittman
The young people that work here are phenomenal! They are so helpful and always in a good mood. They have always seemed very interested in helping and not selling which is always very important to me!A manager stepped in one day unnecessarily and she was not as pleasant to deal with. But I had to come commend the young people that work here!
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October 2023 by Mallory N
NO PASSPORT PHOTOS. We drove all the way up here with our newborn for photos only to be told they don’t do them and can’t change the website to reflect that.
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July 2023 by Andrew Gibson
The guy with the earring who works here is the man. Small things, but having tape, taping boxes, and attaching a shipping label just make life so much less stressful when we show up slightly underprepared. He also has helped my wife find the best way to ship items. Can’t take these things for granted anymore, really appreciate when employees actually want to help the customer.
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June 2023 by Haylie Franz
The manager Kristin was incredible to work with. I went in and had gotten envelopes to ship a package. The gentleman helping me was very polite and was trying to help save me money and I sent it through standard shipping not knowing it wouldn’t be tracked. I get home found out I couldn’t track it and my husband was so upset because it had my passport and marriage license. So then it made me so paranoid. I emailed the store Kristin got back to me the next morning and still had my packages and then another nice associate helped me get it changed to tracking.Kristin was quick to respond, solve and fix the problem. Something I felt defeated on and assumed there would of been nothing to do but she saves the day and my sanity! All the employees were great. I just had no idea what I was doing or how it worked. Lesson we learned in my part!
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June 2023 by Chris Hildreth
Owner closed early and wouldn’t accept a package that was already labeled. Had to drive to a different drop off location. Super annoying.
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May 2023 by Andrew Parrish
Terrible UPS store. Make the extra drive to another store. I have been here twice, and had the same young woman help me. Both times were difficult. So many extra charges. She encouraged me to buy extremely overpriced office supplies to avoid fees. This does not happen at other UPS Stores!!!
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February 2023 by Concerned FoodTruck
There is never a fully trained staff member in the store. There's never a manager in the store. You are given prices that are different everyday due to lack of up training. When I asked when the manager would be in just so I could discuss it with them I was told not this week. It's Tuesday. Unacceptable.
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December 2022 by Michael McCracken
I was charged $150 for Packaging an item for return. Granted, the item was an electric snow blower but $150 is still incredibly excessive!I could have bought a box and bubble wrap from Home Depot for less than $20 and packaged it myself. Unfortunately, I didn’t realize the whole $150 fee was for packaging until the next day…I thought at least a $110 of it was the shipping fee but when I was putting the receipt away the next day I saw it was ALL the packaging fee.
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October 2022 by Brian Schrunk
This store is run by all women and they discriminate against men every time I go in there I feel like they're talking down to me because I'm a man
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October 2022 by Grace Y.
Nice people here, this store offer UPS drop-off, shipping, shedding, copy, printing, faxing, Amazon returns, USPS no receipts drop-off, mailbox, and selling packaging and office supplies. Highly recommend!
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September 2022 by yuzumi suzuki
Absolutely recommend this store, this is my go to location to take care of all my shipping needs. The staffs there are always very friendly and helpful.
