-
November 2023 by Jason Thomas
Great check-in experience. Mike was very helpful and made me feel right at home. I left a different storage place earlier today because I got a bad vibe... glad I went with my gut feeling and chose this location instead!
-
November 2023 by Ruston Bown
The staff is really nice, but after my unit was broken into twice and they admitted nobody did the security walk, I moved out. Even locked, the storage unit doors just have to be pushed in to gain access.
-
November 2023 by Alison
Mike, the property manager, was excellent: professional, friendly, and communicative with great follow-up. The facility was always clean, and I felt safe there.
-
September 2023 by Ernest Bandy (Big Ern)
Alisha at Public Storage helped me, she went above and beyond! She knows her stuff and is super helpful. Plus, the place is always clean thanks to her. Shes really cares .And not to mention she's a real cutie
-
September 2023 by John Dana
Public Storage scams people they offer your first month for a dollar with your bill ends up being like 60 something dollars then after that the automatically charge you on the 2nd of the month even though you've only been there a week and a half and they will not refund you your money if you move out before then 100% scam their first month free is a scam beware
-
September 2023 by Charles R.
For the price we pay for the units here it sure seems that a lot of things are wrong or always wrong going in here. First being the fact they over charged me numerous times only to raise the price without notice which was a breach of the contract I signed. Than not once not twice not even three times but more than a. Handful the elevators are broke. They refuse to open the stairwells to be able to get to our things. However charged rent for a unit you could not access. On top of that the excuse was "the elevator people are coming, and we can't even access those floors" but when asked how do you even verify the unit how's the fire department get to it no response was just told oh well. Genuinely feel like they prey on those who need the extra space. And up charge you ridiculously for a ground unit I see why! If you can't get a staff member on the phone here's a trick/tip just remove auto pay from your account and wait about an hour they will call you so quickly. Learn your key code it's easier the apps great but this place is a dead zone galore.
-
August 2023 by Stephanie Johnson
I have two storages here, one I had to get urgently last second when the original storage I rented filled up after a move. Mike, the property manager worked with me to get the second one set up late in the day before he left in the evening. He has always been super helpful, friendly, and communicative for the duration I rented the units. When we moved out he was just as helpful in scheduling my move out. A storage unit is really nothing special, but using this storage for the short duration was a relief in an otherwise stressful moving situation and Mike was awesome the entire time! If I'm back in the area again and need storage, I will definitely come back here!
-
August 2023 by Julian V
I want to give a shout out to Mike C. the manager at the Indiana St. location. I have been a tenant here for over a year. I always catch Mike at work: He is cleaning the property, checking locks or helping other customers. Thanks for your care and professionalism. Keep up the great work Mike!
-
August 2023 by Angel Llanes
Mike was very kind and helpful when we came in to rent our storage unit. He guided us around the facility and showed us how to use our security code. Couldn't ask for a better person to help us through the process!
-
July 2023 by Caleb Karrick
Mike was incredibly kind and thorough when showing me my unit. He was able to answer any and all questions I could have possibly had, and then some. The units are also some of the most affordable around so that’s a nice plus too! Would definitely get another storage unit here if I needed one.
-
July 2023 by sade kins
Had a great experience with Damien!! He was so helpful and kind to me and my mother. We had lots of questions & he was able to answer all of them and help us get the best experience finding our perfect storage units.
-
May 2023 by John Schone
Mike the manager went above and beyond. He deserves a massive raise. To have an employee like that is rare and public storage should be thankful to have an incredible asset like Mike.
-
April 2023 by Chris H
Mike is awesome. Great customer service. Showed me around, was very helpful and walked out happy with a unit I'm excited about.
-
April 2023 by Heather Clark
Great experience!! It was a great experience working with the manager Mike, he was thorough, went above and beyond and made sure we were taken care of!
-
February 2023 by Anita S
This location has great customer service! Mike is especially friendly and helpful. He went "above and beyond" to help me with a payment issue that originated at my bank. I've been using this storage facility for three years and am very pleased with the service I get.Shout out to Mike once again for going beyond my expectations to help me out. Thanks for the chair and the offer of the moving dolly!
