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June 2024 by Jk Nelson
Went in to grab a turn signal light, Dane helped me. He offered to come out to the car to see exactly what I needed. He helped get me the proper bulb and helped me put it in. Very helpful. Will shop there from now on.
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May 2024 by Don
Very reasonable people warranty a upper control arm to one bought a few years ago that broke
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May 2024 by Adam Mcclure
So I had to get a new battery. Brought back in my old one and I didn't have a receipt. They honored the warranty and gave me a new battery for free. Nice work, I will be back.
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May 2024 by A
The guy I talked to, Greg, was extremely rude, even condescending. When I asked a question about a part he scoffed, like how dare I expect him to know anything about these parts he sells. Pretty incredible since this is an auto parts store. So I just left and went somewhere else where they had time and energy to be helpful.
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March 2024 by Primal Wellness
First guy to help me was pretty rude. Condescending and actually argumentative. I thought it was based on my race also because he was super nice to the Caucasian man he helped before me.
I had to go back 20 minutes later and dreaded it. When I got there the second guy was super friendly and helpful. That average is why they got 3 stars
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February 2024 by Arthur Henderson
Costomer service is second to none. These people at Napa are great to deal with. Hard to go anywhere else.
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February 2024 by Mike Bohn
Been here periodically throughout the years as it is close to home. And I must say, it is one of the few places out there that still cares about customer service, takes the time to listen to your needs and helps you address them and then stands behind their products.
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January 2024 by Joshua W Strong
Mark and David were so helpful. Some of the best customer service I’ve received at an auto parts store bar none! I really appreciate the time and care they put into helping me sort out a headlight issue that ending up needing more attention! Thank you!
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November 2023 by Hank Sieck
Really helpful for tracking down old parts.
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November 2023 by Michael
Didn't have what I needed. But gave me something to try to make work. I'll go back!
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October 2023 by Serenaaa
Rude and unhelpful staff.
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September 2023 by Travis Perrigo
I ordered a filter through the website, and they had it when I was text.
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September 2023 by Andrea Zendejas
Big shout out to Marc!!! I had picked up some power steering fluid my father had purchased for me and Marc was nice enough to top off the fluids for me!! Tried to give him a tip and insisted and he responded “that’s what dads do”. Thank you so much Marc. You are a great person!
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September 2023 by Kendra Levy
Wow! Rich at this store has the best customer service. If you go here and need help.... ask for Rich! Very knowledgeable, patient, kind, and funny!Thank you, Rich!
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September 2023 by Samantha Ann
Disappointed at the fact my air intake was left completly disconnected upon picking up after having vehicle for over 2wks. That's a simple piece that was complelty missed...