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November 2023 by Alex Rewun
There are very few registers open. There is always a very long wait to check out as a result. Expect to wait 10-15 minutes to get to a register.
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October 2023 by Brian Zimmerman
Employees are great, but shareholder-profit focus has ruined this chain. 11am and there’s huge lines for the one open register and even bigger line for the few self-checkouts. Unacceptable. Your purpose is to provide for your community, employees, and shareholders LAST not first. If I ever come here again and there’s only one register open, I’m leaving my cart there and shopping somewhere else.
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October 2023 by Sean Connolly
They insist on putting every single produce item in its own plastic bag when you do pickup orders. Even if you request them not to in the order notes. I called the store and eventually got the manager and she told me “that’s how we do it because otherwise people will complain.” OK that may be true for some people, but the order packers are apparently instructed to ignore requests from customers who ask for NO bags. But whatever - it’s not like we’re running out of oil or anything…
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September 2023 by Simone R.
This is the nicest and cleanest grocery store by us. The baked goods are made fresh daily, the employees are very kind and helpful, and the store is well-stocked. The only downside is that there are never very many manned check out lanes meaning you are on the hook to check out your own groceries!
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September 2023 by Traverse Universe
This review is more about King Soopers as a whole and was just spawned at the candelas store. This sign clearly says "With card and digital coupon", but I did not get the 1.99 discount with my card. I got a 2.99 discount instead with the original price being 3.99. The lady at the counter informed me I had to have the app, which is clearly not the case. I took this picture and showed it to her and she said I had to have both. I DISAGREE entirely. You see, if I have the app, I would already have the card since they are linked, therefore it would be redundant and intentionally misleading to write "with card and digital coupon". The lady refused to budge, so here I am. Not only do I not want your stupid app, but you are effectively making it so that old and poor people can't get these discounts. We don't want an app for everything, we don't need to be on our phones for everything. These are grocery stores, not social media platforms. I refuse to give you another dollar and will do my shopping elsewhere from now on. If you decide to get rid of the super inconvenient app, I will return, but not until then. I really hope that others will join me.
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September 2023 by S J
The employees at this location are great I gave 2 stars because I'm tired of the stupid coupon games King Soopers plays where the actual discount you get is a mystery until you get to one of the many self check out stations. "Did I get the coupon price or the electronic coupon price this time? Why is it full price?? Yes, I scanned the stupid code. Yes, I have the stupid app. Oh, I had to stand on one foot and hold my breath when I scanned the coupon code?" Their coupon scam is just that, a scam. This applies to ALL King Soopers and not just this one.
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August 2023 by Sam M.
Do not go to this pharmacy. They are rude and unprofessional. I waited in the drive through for 15 minutes with no acknowledgment and someone finally said, "it's going to be a while." Not thank you for your patience or we'll be with you as soon as we can. They also said people in the drive through are "last priority". Then why have the drive through? I can't transfer my prescriptions fast enough.
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July 2023 by Ryan A.
Management is reliably shaky and disregardful towards their customers and employees. Sometimes, you have to wonder why the 2.5 star grocery store doesn't have an owner claiming it the business. This establishment is sloppy all over, take your money elsewhere. The baggers don't care how they get your items in a bag 99% of the time. Kathy is a true angel though! she will get you taken care of. She is wonderful and great to help customers out!! Other than that, this store is in dire need of new management.
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July 2023 by Tressa Allington
Good selection and nice employees. Presumably due to staffing issues they have a high number of self checkouts instead of cashiers and almost no baggers. Having just completed a 2 month camping trip through Arizona, UT, CA, Oregon, Washington, Idaho and Montana and bought groceries multiple times in each place, I can say this store has the longest checkout lines in the entire mountain west. Too much nearby housing growth and too few employees at this store.
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June 2023 by Chantel Woodyard
Great store, staff is excellent. Kinda disappointed in their doughnuts. I went in for some chocolate eclairs and the Bavarian cream in the middle was curdled and watered down. It's supposed to have a pudding like consistancy. Not so much. The raspberry jelly seemed curdled as well. Won't buy doughnuts here again.
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June 2023 by Tablet03 Wcc
They have a sign on the West exterior doors that clearly states they are locked at 8pm. Nope, locked at 7:15 tonight. Go way around, to get in, and low and behold, there's a sign inside that says the doors are closed. They taped a '7' over the '8' for closing time. Thanks Kings, but why not put the sign on the doors to say 7, on the outside, so we know not to park and try to use doors that say locked at 8, but in secret, actually 7? Seriously, how hard is it to take 3 seconds, to inform customers?
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June 2023 by Netti
The employees working check out and self checkout are very kind and patient. The King Soopers self checkout system is beyond disastrous. The employees still are able to maintain their friendliness even though they are working with the most awful, inefficient, complicated processes.
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June 2023 by Kourtney Frakes
They specifically have a sign that says their side doors close at 8 and they closed them at 7:25 pm tonight. Apparently because their self checkouts were closed. I had to walk all the way around with a huge cart of groceries all because they wanted to close them early. I knew I would be done before their 8pm sign closure. I’m a regular shopper here but thinking I’ll go somewhere else that keeps the doors open
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May 2023 by Paul H.
Did a curbside pickup order ... was billed at time of order, including the discounts ... order had the wrong items for part of my order ... was charged at time of pickup for the full amount, without discounts ... I am currently in call number 3 to try to get this corrected ... very disappointed!!!
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April 2023 by Samantha B.
I'm tired of paying for extra bags because your baggers don't know how to bag!!! Train them to bag or don't have baggers! All these kids having bad days cuz their parents made them get a job taking it out me and my groceries then I end up with extra unnecessary plastics bags and smashed up groceries cuz they wanna just throw things around.