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November 2023 by H Smith
They have really pushed customers to use the self checkout at this store. They only have one, maybe two checkers open at a time. I would say 99.9% of the time the self checkout machine are a pain to use. They always stop working because they think you are stealing items. So you have to wait for… you guessed it, another checker to come watch the camera to see that you aren’t stealing to proceed to check out. Majority of the time multiple self checkout’s aren't working or only take cash or card. I would say 9 out of 10 times I have to wait for a checker to come fix the machine because it stops working for one reason or another multiple times per one transaction. If they have other customers struggling with other machines, you have to wait or search out the checker who is helping on the side you are on. They are always nice and apologize, but you can tell the frustration that is going on with the constant issues from those machines. We dread going to this store!
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November 2023 by Nick Anthony
Ana G. was rude and disrespectful! Maybe she needs to go back to Mexico to remind herself where she came from!
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October 2023 by Chelsea Stein
The location is convenient and that's about the only good thing. The store is a bit outdated and not very visually pleasing. But the worst part is the customer service. It is SEVERELY lacking in this store. This staff is not happy and it shows. There was a man stocking dairy that was extremely rude to me for no reason. Then we got to check out and the checker had an attitude. I understand working with the general public is challenging, but this team needs a morale boost or something. I will avoid just to keep my mood stable lol
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September 2023 by Nicole Lindauer
I’ve grown up in this neighborhood and so have my children. It was a good store when I was growing up but the customer service here is the worst I’ve seen almost anywhere. It sucks that it’s close to my house and I refuse to travel further. I go to Walmart when I can, but in reality, they should close this store, rebuild it, and get a whole new staff….
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September 2023 by Jean Whitfield
I love this store. I moved to Oklahoma and there are none out there. So when I'm back here to visit family I always make at least 5 trips the Kings.
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July 2023 by Cody Darwin
By far the worst service I've ever seen, the manager of the store couldn't even count $1000 in cash for a money order, took her 30 minutes to count it and some how counts it wrong after taking all that time and trys to charge me $120 because she doesn't know how to properly count money, then gets a attitude and denies me service when I proved that she counted my money wrong. Great comstomer service king Soopers!
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July 2023 by Cameron Darwin
VERY POOR Costumer service! Couldnt get a money order due to the service desk lady not wanting to count my money and stated its bs we have to count this money and caused a whole incident
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June 2023 by Anita Covey
Clean and organized. Frank was awesome and quick checking me out!!
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June 2023 by cnr. calvente
Always a terrible experience when we come to this kings… all the lanes are closed, nobody around to help, fish/meat area is ALWAYS unattended. Bald guy with long beard working in the meat area on Saturday May 6th 2023 at 3:15pm completely ignored everyone standing there… we all waited 10-15 mins till we all finally gave up and walked out. I’m never coming back i hope that location closes asap.
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June 2023 by Scott L
It's like they aren't even trying anymore- they never have any hand baskets, no smaller push carts; the big signs with location of products doesn't match where things are; you can't fit reusable bags on their check-out carousel bc they still have 4 plastic bag holders so it's always a hassle to self-check out.A stark contrast compared to other King Soopers stores in the area. Sad!Generally, the employees are nice though.
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May 2023 by Matthew Beckman
Everything was stocked well but their grab and go was looking pretty sad. Sloppy wraps, no sushi bar, and Mac and cheese didn't go through my system so well. Otherwise all other standard grocery items were available, quick check out.
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March 2023 by yvette rodriguez
Today February 24, I was putting in gas and Stephanie was able to help me redeem all my fuel points. In fact every time I get gas she goes above and beyond, she very helpful and friendly
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March 2023 by Julian Whalen
Cashier's no where to be found. Plus the lady wouldn't sell me cigarettes. Have I'd and money. Stood at front waiting for cashier.
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March 2023 by james synowicz
Always good shopping here!They have everything here, that you would ever need!
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January 2023 by Viktor K
This place has really went downhill. Not only does the front of the store have an unpleasant stench and the floors appear dirty, but most of the employees are young juvenile types who don't take their job seriously. When you are in the checkout lanes, instead of helping you they just talk very loudly, laugh, horse play with each other and they rarely ever attend to the needs of the customers. The place has a ridiculous amount of security, alarms on the front door, cameras over every lane, several security guards who follow the customers around and stare while you shop. I seen the alarm go off for several elderly folks and they acted like they did something wrong, caused a scene because of how inefficient they are they treat customers like they did something wrong. I avoid this store now and go to the Walmart across the road.