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September 2024 by Amanda Young
Manager didn't even know how to unlock nicorette case and she's been here since May. Lol forget the button that calls a person to come unlock it. What a joke
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July 2024 by nathan fried
The staff is very rude here ive been going here because it's the most convenient and I live very close by. I've been going here for several years and the staff are very unfriendly here they treat you as if your try to pull one over on them all the time. God forbid someone make a mistake. They don't like doing there jobs for example they act rude if you call for any information about your prescriptions, or if you want to fill your prescriptions same day it's such a hassle. They say they open at 9 but I called and they hung up on me 3 times and then just left the phone off the hook after that. I want to give up on this pharmacy and move to a different one but at the moment that's not possible. It sucks.
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July 2024 by Rebecca Mayes
We have been using this Pharmacy since it opened many years ago. They have often gone above and beyond for us like even letting us know that Walmart had a prescription that they had on back order. We love them and will continue to use them for everything that we can.
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July 2024 by Patty Powers
Like everyone else on here. Molly and the other female pharmacists are completely rude, selfish women. People are dealing with legit, aching pain and these women act like gods and make you out to seem like a drug addict for wanting to pick up your prescription. After being rudely spoken to AND THEN HUNG UP ON I am in disbelief this pharmacy is allowing their staff to treat customers like this. Again my doctor sent in my prescription today and said he would send it in asap for me right after I just got done seeming him because I have with severe neck trauma. Absolutely unbelievable!
I have dealt with two gentleman in that past and they went great lengths to help me and fill a prescription after it had been sent to another location. Thank you to them.
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June 2024 by Garrett
I can't believe I gave this company one star because if I could, I'd rated it zero stars. If you ask the staff here to refill your non-narcotic meds, including receiving permission from the doctor to fill script they will still call you a drug-addict. I called in a early refill request because I was leaving the state on vacation. This is how you can expect to be treated at King Sooper Pharmacy. The pharmacy staff claimed I can pick it up in a few days and to wait. After explaining my situation, they claimed they needed to talk to my doctor and get permission to fill. Claiming I don't need my meds. Refused to hear me out. I'm then treated like and talked at like I'm a drug addict. Doctor approved and then they ended up filling the script anyways.
So, based on my conversation with the staff, I decided I didn't want to pick up my meds. I guess if I'm a drug addict and I have to have my meds then I couldn't wait longer than a week to pick them up.
Fast forward a week +. I'm back from vacation and the lame, disrespecting pharmacy staff say that they put this medication back on shelf and refuse to fill it. They claim to need to contact my doctor before filling it all over again. Even though they originally talked to my doctor and given permission to fill more than a week ago and I"m still being treated like a piece of ****>. I still have screen shots and text messages from the pharmacy stating my medication was ready to pickup.
I will never do business with King Soopers, I'm even transferring purchased stock (KR) to its competitors. This is how much I hate these people and this company.
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March 2024 by Jeanne W
Poor customer service. Never willing to fill a prescription while you wait. A minimum of 20 minutes to count 30 pills.
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November 2023 by Nancy Passerella
They are always prompt and courteous. The cost was more than I could pay. I found it $100 less at Costco, but King soopers was able to beat that price. With the cost of groceries skyrocketing along with heating the house,etc we are learning to do without so many things. The first time this has happened since we were newly weds almost 60 years ago.
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October 2023 by Lo
Received medical procedure yesterday, and was informed the script would be sent electronically and ready for pick up by the time I was sent home after recovery.
Script was received at 3pm and when I arrived at 5pm, was told it would be another hour. Protocol for scripts when medical procedures are done should take precedence.
I had to suffer in pain all night. And with back surgery, now I have to drag myself back there. When I should be home resting. And had a ride to get me there the first time.
Not to mention the staff of technicians are quite rude. They offer no empathy or compassion or kindness when approached at counter.
They truly behave as though you’re interrupting their day, when it’s their job. Definitely not professional or properly trained.
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October 2023 by Amanda Baranski, DSW, LCSW
I really appreciate this pharmacy, the people are kind and helpful. They are always available to answer questions and give you the time you need to make sure every question is answered. This is especially important when having little kids. I always have questions about their medications and interactions.
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June 2023 by Laura
Received medical procedure yesterday, and was informed the script would be sent electronically and ready for pick up by the time I was sent home after recovery.Script was received at 3pm and when I arrived at 5pm, was told it would be another hour. Protocol for scripts when medical procedures are done should take precedence.I had to suffer in pain all night. And with back surgery, now I have to drag myself back there. When I should be home resting. And had a ride to get me there the first time.Not to mention the staff of technicians are quite rude. They offer no empathy or compassion or kindness when approached at counter.They truly behave as though you’re interrupting their day, when it’s their job. Definitely not professional or properly trained.
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March 2023 by Experiance ForEver
I called to check on prescription. She asked me to hold. I hold. Then she said that I don't have any medicine prescription and disconnected on me.I had to call again to see if they had the medicines. She did check demonstrating annoying sound's and says that she can't do it on the phone. I said that I would be there clarifying that I have eye infection and I just want to make sure they have the medicine. I arrived at the 64th location.There was slightly overweight women with blonde highlights on the phone.She ignores me for about 10 minutes. Although it was not clear what she was doing. Nobody else. I waited then after 8 minutes she said " I will be right there! She arrived after +5 min and I hand her my prescription and card.I asked how much would be the copy. She :" I don't know I told you that I can't do it!!"I said mam I called you like 15 minutes ago and you said that you had the medicines on stock.She started shouting/ screaming!"I told you you gotta sit and wait, while I refill the prescription!!!I said I am going to wait - but stop shouting, why are you shouting on me???She said "well I do it because... I am sorry"! Her tone was not sorry she was angry at me! Having in mind my face look terrible because of a severe allergy reaction...She saw that I am impaired and decided to verbally abuse me- because she can!!!This medicine pick up was extremely traumatic. Owful.She didn't bring the medicine - she send an Asian woman instead, otherwise I would have written her name here. She wear glasses, about 5'4/5.7 approximately 160/170 pounds. Hair long up below shoulders. Blond highlights.Just owful.I feel hate, bullied, discrimination, not welcome, not valued. Just worse than a ?.I don't recommend this pharmacy stuff, owful.
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January 2023 by Elly F.
I've personally had nothing but terrible experiences here. It's nearly impossible to ask any employee for help. The food in the deli is always disgusting. And the pharmacy is a rude and horrible disaster. I've never seen such horrible customer service. The lady was literally arguing with me. It's dirty and unsanitary. Just don't waste your time here.
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January 2023 by Madelyn F.
The pharmacy is absolutely a disaster and so rude. Employees can never be food and the ambiance is terrible. You can't find anything you're looking for.
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January 2023 by Janice Lee
I really appreciate Alisha helping me get a refill with Rx coupon when I lost insurance in October. I hesitated to get a refill afraid of high cost and missed a few days of meds. Thank you!
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November 2022 by Phil Leonard
Every time I submit a refill online I get confirmation, then they don't have it and I have to make another doctor's appointment and go weeks without meds.
