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“I want to say thank you to Jasmin, she did wonderful figuring out an address situation. Her customer service is 10 out of 10. Also having her help in Spanish was a major plus.”
“TDS in Arvada is outstanding as compared to their competitors in the area. I appreciate that I can lean across the counter, speak to a live person in the local office, or can actually reach/speak to a real person on the phone. Additionally, for the rare service issues we've had, a tech is here at the specified time within the day, generally. For the few area outages we've had, messaging to customers was present and most issues were resolved within a reasonable amount of time. With a couple of competitors running their fiber in our neighborhood, I intend to stay with TDS. A shout out to Chris, Consumer Sales Representative, in the local office, who went above and beyond today! Also, Andrew, one of their home/outside technicians, is the best in troubleshooting and responding to issues.”
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“Beca was outstanding. We came in with my elderly parents, myself and my twins looking to upgrade our plan and phones. She spent so much time explaining things in detail so my senior parents could understand and she helped everyone get into their upgraded phones. She was beyond patient and very helpful detailing all of the changes. Thank you Beca for your help today”